Scheduler for Resident Care Department

HallKeen Assisted Living Communities•Glastonbury, CT

4h•Onsite

About The Position

Responsible for Resident Care Department scheduling. This role involves proactively reviewing potential gaps within the department schedule and anticipating changes in staffing patterns and needs based on resident acuity and occupancy. The scheduler is also responsible for replacing staff as needed due to callouts or approved time off and maintaining an ongoing schedule.

Requirements

Minimum of one year of scheduling experience in an assisted living or skilled nursing environment (Agency, Visiting Nurses and hospitals would be considered)
Must have experience managing a schedule of 20+ staff members
Must have experience of understanding staffing levels on the schedule
Must exhibit professionalism and tact with all forms of communication inside and outside the community.
Must be proficient with computers and software applications.
Must possess excellent organizational skills and multitasking abilities with attention to detail and customer service.
Must consistently demonstrate sound judgment and resourcefulness in day-to-day operations including interactions with associates, residents, families, professionals and guests.
Must project a positive and professional image at all times and enjoy working with the senior population.

Responsibilities

Develop, manage, and maintain an ongoing schedule, minimum of 2 weeks per posting.
Replace staff from callouts as needed during working hours.
Maintain accurate files for schedule changes and related documents, such as ensure associates are placing PTO requests in Paylocity for vacation, personal, or sick time.
Data enter pendant response times on tracking spreadsheet
Partner with the RCD and MCD regarding staffing pattern changes
Assist RCD and BOM in maintaining attendance records by reporting call outs daily
Respond timely to staff questions, concerns, and requests in a professional and courteous manner.
Communicate regularly with appropriate department heads and staff to ensure transparency with staffing schedule.
Type correspondence as needed.
Post schedule changes timely in designated area for staff.
Participate in after hours on call rotation including every other weekend
Ability to support one open shift per day during weekend on call as an RSA, Medication Technician or Lead CNA.
Assists new hires with floor shadowing and shift assignment training
Proficient in Paylocity Scheduler, Outlook, Word and Excel
Maintain flexibility of responsibilities and accepts other assignments as delegated.