Scheduler Diagnostics

Foundation Health, LLC•Fairbanks, AK

3d•$21 - $30

About The Position

This position schedules patient treatments and diagnostic procedures for an assigned area. Duties include pre-registration; receiving physician orders; verifying insurance; obtaining preauthorizations and pre-certifications; maintaining records; and producing statistical reports. The position may also distribute educational materials to patients and families and provide administrative support to the assigned unit. The role is full-time, 40 hours per week, with five 8-hour day shifts, Monday through Friday. Compensation is $21.07 to $30.34 per hour, based on experience and education. Fairbanks Memorial Hospital is a nonprofit, Joint Commission-accredited facility with 152 licensed beds and serves as the primary referral center for residents of Alaska’s interior.

Requirements

High school diploma, GED, or equivalent working knowledge.
Skills and abilities typically attained with 2 years of medical clerical experience; preferably in hospital central scheduling or physician office scheduling.
Medical terminology knowledge.
Excellent organizational skills and effective human relations and communication skills.
Proficiency with commonly used office software and computers, and ability to use computerized scheduling systems.
Ability to maintain accurate statistical records, gather data, and produce reports.

Nice To Haves

Additional related education and/or experience is preferred.

Responsibilities

Receive physician orders and seek clarification when necessary.
Verify insurance and obtain preauthorizations and pre-certifications.
Answer telephone inquiries related to scheduling.
Schedule patients for treatments or diagnostic procedures using computerized scheduling systems.
Resolve scheduling conflicts and document information about patient reschedules.
Enter patient information in the computerized scheduling system; gather information and update records to maintain a current database.
Prepare charts and manage files in accordance with regulatory requirements.
Compile and report statistical data when needed by the assigned department.
Distribute educational materials to patients and families when necessary; answer questions or refer them to appropriate clinical staff.
Provide administrative support to the assigned unit when required.
Perform functions in accordance with established policies, procedures, regulatory and accreditation requirements, and applicable professional standards.
Provide customers with an excellent service experience by consistently demonstrating the organization’s core and leader behaviors.