Scheduler Diagnostics

Foundation Health•Fairbanks, AK

About The Position

This position schedules patient treatments and diagnostic procedures for an assigned area. Duties include pre-registration, receiving physician orders, verifying insurance, and obtaining preauthorizations and pre-certifications. The Scheduler maintains records and produces statistical reports as required, and may distribute educational materials to patients and families. The role also provides administrative support to the assigned unit and follows established policies, procedures, regulatory and accreditation requirements, and applicable professional standards. The position is full-time, 40 hours per week, working five 8-hour day shifts Monday through Friday.

Requirements

High school diploma, GED, or equivalent working knowledge.
Skills and abilities typically attained with 2 years of medical clerical experience.
Medical terminology.
Excellent organizational skills.
Effective human relations and communication skills.
Proficiency with commonly used office software and computers.
Ability to use computerized scheduling systems.
Ability to maintain accurate statistical records, gather data, and produce reports.

Nice To Haves

Medical clerical experience in a hospital central scheduling or physician office scheduling setting is preferred.
Additional related education and/or experience is preferred.

Responsibilities

Receive physician orders and seek clarification when necessary.
Verify insurance and obtain preauthorizations and pre-certifications.
Answer telephone inquiries related to scheduling.
Schedule patients for treatments or diagnostic procedures using computerized scheduling systems.
Resolve scheduling conflicts as needed.
Document information regarding patient reschedules.
Enter patient information in the computerized scheduling system, gather information, and modify records to maintain a current database.
Prepare charts and manage files within regulatory requirements.
Compile and report statistical data when needed by the assigned department.
Distribute educational materials to patients and families when necessary.
Respond to diverse questions or refer inquiries to appropriate clinical staff.
Provide administrative support to the assigned unit when required.
Perform functions according to established policies, procedures, regulatory and accreditation requirements, and applicable professional standards.
Provide customers of Foundation Health with an excellent service experience by consistently demonstrating core and leader behaviors.