Scheduler, Diagnostic Radiology- Business Operations

Marshall Medical Center • Placerville, CA

39d • Onsite

About The Position

While maintaining the utmost awareness of customer needs and providing superior customer service, the Hospital Scheduler performs all functions related to the scheduling, canceling, and re-scheduling of all Diagnostic Imaging, Cardiac, and Pulmonary exams and procedures. Coordinates exam resources and accommodates requests for urgent exams with appropriate leads, technical staff, and radiologists as needed.

Requirements

• High School Diploma or equivalent required.
• Basic Medical Terminology required, or course completion within first year.
• Knowledge of Coordination of Benefits, IPA’s, HMO, PPO, Authorizations including Medi-Cal TAR’s, Medi-Cal eligibility, Medicare Advance Beneficiary Notices, and Medicare Secondary Payer screening required.
• Two years of medical office referral, scheduling and/or billing experience required.
• Intermediate computer skills to include keyboarding, mouse movement, data entry and scheduling programs.
• Verbal/written communication skills for frequent and challenging contact with physicians, employees, patients, and patient families; requires patience and compassion.
• Ability to effectively organize and prioritize tasks in order to complete assignments within the time allotted and maintain standard workflow.
• Ability to work with others in a flexible and cooperative manner.
• Ability to maintain composure during challenging interpersonal interactions.
• Active listening skills; including interpersonal skills and telephone communication.
• Applies moderate mental application and concentration to handle multiple procedures and interruptions throughout the day.

Nice To Haves

• One year of medical imaging scheduling preferred.
• Knowledge of computerized scheduling programs preferred.
• Knowledge of how health care facilities and providers function and the differences in urgency levels of patient acuity preferred.

Responsibilities

• Performs all functions related to the scheduling, canceling, and re-scheduling of all Diagnostic Imaging, Cardiac, and Pulmonary exams and procedures.
• Coordinates exam resources.
• Accommodates requests for urgent exams with appropriate leads, technical staff, and radiologists as needed.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED