Schedule Specialist (Home Health)
About The Position
Coastal Home Health, a part of LHC Group and the Optum family, is seeking a Full Time Schedule Specialist with Home Health Experience Preferred. This role involves managing patient referrals and visit schedules, assigning patient assessments and other visits as ordered by the physician using an online scheduling system. The specialist will collaborate with the Team Leader to identify clinicians with the appropriate experience and skill set to match patient needs. The company fosters a culture of Caring, Connecting, and Growing together, aiming to help people feel their best.
Requirements
- High school education or equivalent experience
Nice To Haves
- 1+ years of scheduling experience in a health care setting using an online scheduling system
- Exceptional organizational, customer service, communication, and decision-making skills
- Working knowledge of state and federal regulations governing OASIS visits, supervisory, and reassessment visits
Responsibilities
- Utilizes an automated scheduling system to maintain a calendar of services for both episodic and per visit customers
- Processes workflow for requested scheduled, missed, rescheduled, reassigned, declined, and delivered visits
- Monitors pending referrals daily and assigns licensed professional and case manager for all start of care visits
- Communicates daily with field staff regarding any visits unaddressed in late, pending, or incomplete status for resolution as appropriate
Benefits
- comprehensive benefits package
- incentive and recognition programs
- equity stock purchase
- 401k contribution
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
