Schedule Management Coordinator

Children’s Minnesota•Saint Paul, MN

3d•Hybrid

About The Position

Children’s Minnesota is one of the largest pediatric health systems in the United States and the only health system in Minnesota to provide care exclusively to children, from before birth through young adulthood. An independent and not-for-profit system since 1924, Children’s Minnesota is one system serving kids throughout the Upper Midwest at two free-standing hospitals, nine primary care clinics, multiple specialty clinics and seven rehabilitation sites. As The Kids Experts™ in our region, Children’s Minnesota is regularly ranked by U.S. News & World Report as a top children’s hospital. Find us on Facebook @childrensminnesota or on Twitter and Instagram @childrensmn. Please visit childrensMN.org. Children’s Minnesota is proud to be recognized by Modern Healthcare as one of 2023’s Top Diversity Leaders. The national honor recognizes the top diverse healthcare executives and organizations influencing public policy, care delivery, and promoting diversity, equity and inclusion in their organizations and the industry. Our care traffic control center (CTCC) is at the heart of the Children’s Minnesota organization overseeing the operations of each hospital dispersed between three campuses. Our staff includes dedicated hospital nursing supervisors and staffing office personnel who work closely together as we continuously monitor each hospital’s unit activity and staffing needs while maintaining the organizational core value of putting “kids first.” The CTCC department provides a distinctive opportunity for team members to lead through collaboration with each unit in prioritizing patient flow, triaging operational issues or clinical staffing areas of concern, and organizing overall daily staffing resources within one of the largest pediatric health systems in the United States. We value teamwork, open communication, safety and respect. We embrace an environment that encourages learning and professional growth. Our team is committed to providing excellent care to our patients and families.

Requirements

High school diploma or equivalent required.
One to two years computer experience that includes data input and report generation required.
Microsoft Office including Word and Excel with advanced computer skills strongly encouraged.
Demonstrates strong interpersonal communication.
Critical thinking, analytical, and organizational/time management skills.
Resourceful: recognizes problems and identifies potential solutions by tapping into available resources and staff while recognizing union contract language.
Creates trusting relationships and builds community.
Ability to work effectively in an environment with frequent interruptions.
Ability to weigh competing priorities and needs.
Detail orientation.

Nice To Haves

Two years of college or secretarial science degree preferred.

Responsibilities

Collaborate at least weekly, and as needed, with unit leadership to develop and finalize each schedule cycle to ensure optimal unit staffing levels.
Manage real-time staff scheduling requests.
Review intermediate staffing needs with unit leadership.
Adjust to unit staffing needs based on patient care requirements up to 24 hours before each shift start time.
Approve all unit/department staff vacations.
Complete time card reconciliations.
Track staffing trends and provide Kronos reports for data analysis as required.
Collaborate with PCMs to determine position postings.
Assist in problem-solving unique or imminent staffing needs in partnership with Staffing Office team members.
Rotate scheduled Staffing Office hours.
May fill in as needed when the Staffing Office has an open shift.