Schedule Coordinator

Baystate Health•Springfield, MA

2d•Onsite

About The Position

Baystate Health, Western Massachusetts’s premier healthcare provider, and home to Baystate Medical Practices, the largest multispecialty group in the region, is looking for a Scheduling Coordinator to join our experienced Pulmonary/ Critical Care/ Infectious Disease team in Springfield, MA. Baystate Health’s Scheduling Coordinator takes ownership of complex, multidisciplinary scheduling across inpatient and outpatient settings. Your work will directly support physician productivity and patient access by ensuring the right providers are in the right place at the right time.

Requirements

High School diploma or GED
Highly organized, detail-oriented
5 or more years of experience in a healthcare administrative setting, required
GED or HiSET (Required)

Nice To Haves

Five or more years managing complex multi-disciplinary schedules, and strongly prefer experience in physician and medical procedure scheduling, preferred

Responsibilities

Building and managing comprehensive physician schedules across clinics, operating rooms, procedural areas, and on-call coverage
Partnering with physician leaders, program managers, and practice teams to ensure optimal staffing and coverage
Monitoring and adjusting schedules in real time to meet evolving clinical demands
Maintaining and optimizing block schedules and provider templates using advanced scheduling systems
Conducting regular audits and utilization reporting, identifying opportunities for improvement
Managing provider time-off requests including vacation, CME, and other leave
Proactively identifying coverage gaps and developing forward-looking staffing plans
Communicating schedule updates across departments and systems (e.g., Outlook, scheduling platforms, and EMRs)
Supporting process improvement initiatives and educating staff on scheduling best practices

Benefits

Excellent Compensation
High-quality, low-cost medical, dental and vision insurance
Generous PTO – up to 25 days in the first year, with scheduled earned increases
Continuing education support and reimbursement
First Time Home Buyers Financial Packages
Farm Share Memberships
403b retirement company match & annual company contribution increase based on years of service
Free money coach advice from a certified professional
Wellbeing programs that include but are not limited to mental, physical, and financial health
Pet, home, auto and personal insurance
Life insurance
Reimbursement for a variety of wellbeing activities, included but limited to gym membership and equipment, personal trainer, massage and so much more!
Wellbeing programs that include but are not limited to mental, physical, and financial health