Scalehouse Operator - Landfill

GFL Environmental Inc.•Spencer, OK
•Onsite

About The Position

The Scalehouse Operator weighs trucks entering a landfill, transfer station, or recycling facility and provides efficient, courteous service to internal and external customers. The role operates a computerized truck scale, processes load and customer information, calculates and collects applicable charges, maintains accurate records, and directs drivers to the appropriate tipping area. The operator also inspects loads and redirects or rejects materials that are hazardous, unauthorized, or otherwise not permitted by facility regulations. Work is performed in an office environment within a landfill, transfer station, or recycling center, with potential exposure to outdoor elements, unpleasant odors, fumes, dust, and uneven ground.

Requirements

  • High school diploma or GED desired.
  • Experience in an office or retail environment, including processing cash and credit transactions.
  • Experience with Microsoft Office.
  • Bilingual in English and Spanish required.
  • Customer service skills, including effectively addressing and resolving escalated customer concerns.
  • Ability to communicate effectively with internal and external customers.
  • Strong work ethic, integrity, trustworthiness, and ability to maintain confidentiality.
  • Ability to work effectively independently or as part of a team.
  • Strong analytical, attention-to-detail, and problem-solving skills.
  • Ability to read, write, and comprehend reports and related documents.
  • Ability to understand and follow oral and written instructions.
  • Ability to prioritize workload and meet time-sensitive deadlines.
  • Ability to stand, walk, bend, reach, lift, use hands and fingers, kneel, talk, hear, climb, and balance.
  • Visual ability including close, distance, color, and peripheral vision, depth perception, and ability to adjust focus.
  • Ability to manually lift or move up to 10 pounds and occasionally push or move up to 20 pounds.

Responsibilities

  • Weigh trucks entering the landfill or transfer station and ensure they are positioned correctly on scales; test scales daily.
  • Provide prompt and courteous service to customers and answer incoming calls and public questions about prices.
  • Inspect loads and query drivers as needed; redirect loads based on their contents and refuse hazardous, unauthorized, or noncompliant waste.
  • Enter load, customer, and truck information into a computer and operate computerized truck scales to determine load weights.
  • Direct drivers to the appropriate tipping area.
  • Operate a register, process cash and credit card transactions, balance the cash drawer at the beginning and end of each shift, and collect tipping fees when applicable.
  • Process charges using the computer and generate charge tickets.
  • Perform routine data entry and basic mathematical calculations; accurately post and maintain legible records.
  • File weight tickets, record and secure cash receipts, and maintain records of incoming and outgoing loads crossing the scales.
  • Follow required safety policies and procedures.
  • Perform other job-related duties as assigned.

Benefits

  • 15 days of paid time off.
  • Four medical plan options, including an HSA with employer contribution and match program.
  • Dental coverage.
  • Vision coverage.
  • 401(k) with employer match.
  • Paid holidays.
  • Employee Assistance Program with free counseling services.
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