Scalehouse Operator - Landfill

GFL Environmental • Spencer, OK

2d

About The Position

The Scalehouse Operator weighs trucks entering a landfill, transfer station, or recycling facility and provides efficient, courteous service to internal and external customers. The role uses computerized truck scales and other computer systems to record load and customer information, calculate charges, process transactions, and maintain accurate records. The operator also inspects loads, directs drivers to appropriate tipping areas, and redirects or refuses loads that contain hazardous, unauthorized, or otherwise noncompliant materials. The position works in an office environment within a landfill, transfer station, or recycling center and may be exposed to outdoor elements, unpleasant odors, fumes, dust, and uneven ground.

GFL Environmental describes itself as a North American waste management company focused on providing sustainable solutions. The company states that it offers opportunities for employees to grow and is committed to equal opportunity. Visa sponsorship is not provided; valid work authorization in the country where the job is located is required.

Requirements

• High school diploma or general education degree (GED) desired.
• Experience in an office or retail environment, including processing cash and credit transactions.
• Microsoft Office experience.
• Bilingual in English and Spanish required.
• Customer service skills, including effectively addressing and resolving escalated customer concerns with positive business impact.
• Ability to communicate effectively with internal and external customers.
• Strong work ethic, integrity, trustworthiness, and ability to maintain confidentiality.
• Ability to work effectively as a self-starter, either in a team environment or as an individual contributor.
• Excellent analytical, attention-to-detail, and problem-solving skills.
• Ability to read, write, and comprehend reports and associated documents.
• Ability to understand and follow oral and written instructions.
• Ability to prioritize workload and meet time-sensitive deadlines.
• Ability to stand, walk, bend, reach, lift, use hands and fingers, kneel, talk, hear, climb, and balance.
• Visual ability including close, distance, color, and peripheral vision, depth perception, and the ability to adjust focus.
• Ability to manually lift or move up to 10 pounds and occasionally push or move up to 20 pounds.
• Valid work authorization in the country where the job is located; the company does not provide visa sponsorship.

Responsibilities

• Weigh trucks entering the landfill, transfer station, or recycling facility, ensuring they are properly positioned on scales for accurate weights; test scales daily.
• Provide prompt, courteous service to customers and respond to their questions.
• Inspect loads and query drivers as required.
• Enter load, customer, and truck information into the computer and operate computerized truck scales to determine load weights.
• Direct drivers to the appropriate tipping area and redirect or refuse loads that are hazardous, unauthorized, or not compliant with facility regulations.
• Operate a register and process cash and credit card transactions; balance the cash drawer at the beginning and end of each shift.
• Process appropriate charges for each load and generate charge tickets.
• Assign and collect tipping fees according to established rate schedules for customers without scale house or transfer station charge privileges.
• Perform routine data entry and basic mathematical calculations, and accurately post and maintain legible records.
• File weight tickets, record and secure cash receipts, and maintain records of incoming and outgoing loads crossing the scales.
• Answer incoming calls and respond to public questions regarding prices.
• Follow required safety policies and procedures.
• Perform other job-related duties as assigned.

Benefits

• 15 days of paid time off.
• Four medical plan options, including an HSA with an employer contribution and match program.
• Dental coverage.
• Vision coverage.
• 401(k) with employer match.
• Paid holidays.
• Employee Assistance Program with free counseling services.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED