About The Position

Serves as the first point of contact for customers depositing waste at a WM facility. The role calculates customer payments, checks waste loads, and helps ensure the safety of customers and employees by observing safety rules and regulations. It primarily operates in a professional office environment and routinely uses standard office equipment.

Requirements

  • High school diploma or GED (accredited) is listed as a preferred qualification.
  • Observe safety rules and ensure required PPE is worn.
  • Accurately calculate customer payments and handle customer service and administrative tasks.

Nice To Haves

  • High school diploma or GED (accredited).

Responsibilities

  • Greet customers, direct customers and other traffic, and answer questions accurately.
  • Correctly calculate customer payments.
  • Check incoming garbage loads to ensure they are safe and do not contain inappropriate material.
  • Ensure customers and employees conduct business safely and wear required personal protective equipment (PPE).
  • Provide general upkeep of the Scale House.
  • Complete administrative tasks, including regular filing and required reports.
  • Keep the immediate supervisor informed of problems or matters requiring attention.
  • Attend company-sponsored training and meetings as directed.
  • Work overtime as needed.
  • Perform other assigned duties, including data entry and minor customer service responsibilities.
  • Approach interactions with employees, customers, and vendors in a friendly, service-oriented manner.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Short-term disability
  • Stock purchase plan
  • 401(k) with company matching
  • Paid vacation
  • Paid holidays
  • Paid personal days
  • Education assistance
  • Paid on-the-job training
  • Discounted stock options
  • Dependent day care assistance
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