Scalehouse Attendant

WIN Waste Innovations • Norwalk, CT

23h

About The Position

WIN Waste Innovations is seeking a Scalehouse Attendant to maintain daily scale house responsibilities. The role creates weight tickets for local inbound customers, answers and directs phone calls, assists with coordinating daily operations, and records and reports data. Duties are varied and may be somewhat complex. The position also provides clerical and administrative support to the Operations department and coordinates operations-related activities with multiple departments.

Requirements

• High school diploma, GED, or equivalent work experience.
• Ability to use a computer and related devices, including a keyboard, mouse, and other equipment, throughout the workday while seated at a desk or workstation.
• Ability to organize various office systems.
• Ability to multitask, pay attention to detail, and organize and prioritize a work schedule.
• Good time management skills.
• Well-spoken, articulate, and courteous verbal, written, and phone communication.
• Flexibility and adaptability in a fast-paced environment.
• Ability to collaborate.
• Initiative, including proactively identifying and addressing issues.
• Intermediate to advanced working knowledge of software such as Microsoft Word, Outlook, Excel, and PowerPoint.
• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift 15 pounds at times.

Nice To Haves

• Prior customer service experience.

Responsibilities

• Accurately record inbound and outbound weights for local gate customers.
• Complete and maintain reports as directed by a member of the Management Team.
• Assist with implementing operational projects, employee activities, annual events, and customer appreciation activities as needed.
• Facilitate record retention according to Company policy.
• Collect and track data for internal employee safety incentive programs.
• Coordinate operations-related activities with multiple departments.
• Provide clerical and administrative support to the Operations department.
• Complete and prepare local waste manifests and send them to applicable customers.
• Perform other job-related duties as assigned or apparent.
• Maintain a positive work environment through constructive communication and effective interactions with customers, clients, vendors, coworkers, and management.
• Answer phones and direct calls to the appropriate parties.

Benefits

• Industry-leading benefits.
• Multiple and flexible medical plans.
• Paid time off program.
• Floating holidays.
• 401(k) program with company match.
• Tuition reimbursement.
• College loan reimbursement.
• College scholarship program for dependents.
• Parental leave program.
• Inclusive culture.
• Employee engagement events.
• Employee resource groups.
• Medical, dental, vision, life insurance, and short-term disability coverage.
• Paid vacation, holidays, and personal days.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED