Scale Clerk -Office Based

Harmon Scrap Metal LLCColumbia, TN
Onsite

About The Position

The Scale Clerk is the first and last point of contact for Harmon Scrap Metal's customers and drivers. This office-based role in Columbia, TN, is responsible for weighing trucks, accurately entering ticket information, and managing traffic flow in and out of the yard. It's a detail-oriented position in a busy, fast-paced environment where accuracy is crucial for daily operations.

Requirements

  • Reliable and shows up on time
  • Strong attention to detail
  • Comfortable working in a fast-paced, sometimes hectic environment
  • Basic computer skills and ability to learn our scale software
  • Good communication skills
  • Basic math, account reconciliation, computer, and data entry skills
  • Ability to understand and carry out written and oral instructions
  • Ability to work independently, multitask, and have excellent organizational and time management skills
  • Ability to effectively communicate verbally and in writing with customers
  • Ability to adapt to frequent changes of priority and complete job tasks safely and effectively
  • Ability to learn laws and regulations governing transportation weights and scrap metal purchasing
  • Flexible to work overtime on Saturday
  • High school diploma or equivalent
  • Minimum of 3 years previous customer service
  • Ability to work standing or sitting for extended periods of time in an office environment
  • Ability to occasionally move objects up to 25 pounds
  • Ability to perform repetitive motions that may include the wrists, hands, and/or fingers

Nice To Haves

  • Previous scale house, trucking, or scrap yard experience is a plus, but not required

Responsibilities

  • Weigh all inbound and outbound loads using the scale system
  • Enter customer info, material types, and weights into the system accurately
  • Print and process scale tickets and receipts
  • Direct drivers where to go and keep traffic moving safely
  • Communicate with yard operators and office staff throughout the day
  • Answer phones and help customers at the scale window
  • Handle payments and balance transactions
  • Keep paperwork organized and up to date
  • Watch for discrepancies in loads or tickets and report issues
  • Follow all safety rules and company procedures

Benefits

  • Robust Insurance Benefit Package
  • Paid Holidays
  • PTO Program
  • Bonus Opportunities
  • Professional Training & Development Opportunities
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