Scale Clerk

International Paper•Norwalk, CA

4d•Onsite

About The Position

Responsible for helping to maintain the day-to-day operation and administrative duties associated with scale operation. This role involves the preparation and accuracy of all Cietrade scale entries associated with inbound and outbound loads. The Scale Clerk will operate weighing scales and related equipment to accurately measure and record the weight of materials, create and maintain accurate records of all inbound recycle materials, and resolve any receiving discrepancies with weights, grades, and suppliers in Cietrade. The position ensures all inbound and outbound loads are tracked and recorded, and that proper truck weights are accurate and recorded in Cietrade. Additionally, the role involves setting up transportation for inbound loads as requested by the traffic lead, working with Sourcing Representatives to resolve discrepancies while ensuring supplier needs are met, and corresponding with internal and external customers regarding pick-up requests, confirmations, schedule changes, and providing Truck ETA information. General administrative tasks such as filing, assisting with cieTrade, and answering phone calls are also part of the responsibilities. The Scale Clerk will provide coverage and serve as a back-up/point of contact for the shipping/receiving coordinator, traffic lead, and receiver. A commitment to maintaining a safe and clean work environment according to plant housekeeping standards and participating in process improvement activities to reduce errors and improve customer satisfaction is expected. Other duties as assigned will also be performed.

Requirements

Must be 18 years of age.
Must be authorized to work in the United States.
Ability to work any shift as needed.
Ability to work overtime as needed.
Ability to read, write and speak English fluently.
Ability to perform simple mathematical operations.
Good observation skills and a keen attention to detail.
Problem-solving and critical thinking skills.
Excellent communication skills.
Good organizational skills.
Good interpersonal and teamwork skills.
Ability to multi-task and work well in a fast-paced environment.
Aptitude to learn new technologies/solutions quickly.
Ability to use computers on a daily basis for tasks such as email communication, using a company multi-line phone system, fax/copier machines, and data entry on company’s software and MS Office suite (Microsoft Outlook, Word, and Excel preferred).
Ability to enter accurate data into the system, including reviewing work and detecting mistakes before submitting information.
Pride in reliability and working with a team.
On-the-job success in safety, attendance & quality of work expected.

Nice To Haves

Familiarity with cieTrade specialized software.
Experience operating weigh scales, scale computer and software programs, cashier responsibilities and record keeping.

Responsibilities

Maintain the day-to-day operation and administrative duties associated with scale operation.
Prepare and ensure accuracy of all Cietrade scale entries for inbound and outbound loads.
Operate weighing scales and related equipment to accurately measure and record material weights.
Create and maintain accurate records of all inbound recycle materials.
Resolve receiving discrepancies related to weights, grades, and suppliers in Cietrade.
Ensure all inbound and outbound loads are tracked and recorded.
Ensure proper truck weights are accurate and recorded in Cietrade.
Set up transportation for inbound loads as requested by the traffic lead.
Work with Sourcing Representatives to resolve discrepancies and meet supplier needs.
Correspond with internal and external customers regarding pick-up requests, confirmations, schedule changes, and provide Truck ETA information.
Perform general administrative tasks, including filing, assisting with cieTrade, and answering phone calls.
Provide coverage and serve as back-up/point of contact for the shipping/receiving coordinator, traffic lead, and receiver.
Maintain a safe and clean work environment according to plant housekeeping standards.
Participate in process improvement activities to reduce errors and improve customer satisfaction.
Perform other duties as assigned.