SBA Loan Processor/Closer

Climate First Bank
Remote

About The Position

We are seeking an SBA Loan Processor/Closer who will be the driving force behind getting loans across the finish line and the main liaison between the BDO, the borrower, and the Small Business Administration (SBA). This role is a unique blend of expert SOP knowledge, deep loan processing acumen and a keen eye for the small details that make or break a successful and timely closing.

Requirements

  • 3-5 years of dedicated SBA experience
  • Excellent SBA SOP knowledge
  • Entrepreneurial Self-Starter - Take charge of your work product and take pride in delivering consistently great and measurable results. Independently carry out the requirements of the packaging and closing process in a high-volume environment, anticipate and mitigate slowdowns and have a unique ability to balance efficiency and attention to detail. A high-pace and high-performance environment excites you and you thrive on defined expectations.
  • Organization & Efficiency- Manage your time like a pro and stay focused under pressure. Love a good system but also adapt to changing routines. Be a master note-taker and checklist fanatic and stay on top of things with ease and consistency.
  • Master Communicator- Communicate with confidence, precision, and professionalism. Listen deeply and respond thoughtfully and engage stakeholders at all levels efficiently and tactfully.
  • Banking & Fintech Acumen - Highly educated in financial products and services, applicable regulations and laws. Possess strong overall business acumen and the ability to interpret financial reports and legal documents.
  • Tech-Forward and Analytical Thinking - Learn new tools quickly, be excited by innovation and leverage technology to create efficiencies.
  • Commitment to Being a Team Player - Lift others up, share ideas, and bring positive energy to everything you do. Know how to operate as a part of a larger team and love contributing to the big picture. Be dependable and always happy to lend a hand where needed.
  • Valid work authorization (no visa sponsorship offered).

Nice To Haves

  • Bachelor’s degree in finance, accounting or other business-related fields highly desired

Responsibilities

  • Processing Efficiency: Masterfully move loans through their various stages, including application submission, approval, processing and closing.
  • Act as the primary liaison between the BDO, the Underwriter, the borrower, and the Small Business Administration (SBA) for collateral review and loan documentation.
  • Manage the loan application pipelines and work with the Lender Service Provider (LSP) to ensure timely closings and coordinate with Loan Operations for funding.
  • Act as the primary facilitator of loan closings, manage all due diligence, follow up and communicate proactively with stakeholders.
  • SBA Knowledge: Consistently stay abreast of all SOP changes.
  • Leverage extensive SBA knowledge to review loans for SBA eligibility.
  • Ensure all loan files are properly documented, meet SBA and bank standards and are properly entered into ETRAN for approval.
  • Customer Centric Mindset: Build strong relationships with borrowers or internal stakeholders.
  • Approach each interaction with a service first mindset and never compromise on exceptional borrower interactions.
  • Address all questions, concerns and issues promptly and through a consultative lens.
  • Champion Our Mission, Protect What Matters: Adopt a commitment to environmental, social, economic, and racial justice.
  • Stay informed of applicable regulatory requirements and complete all mandatory compliance and IT training.
  • Pursue and demonstrate an understanding of established Bank policies, procedures, and regulations.
  • Question suspicious activity and collaborate closely with the respective department(s) to help prevent fraudulent activity.

Benefits

  • Annual bonus, incentives and equity may be available.
  • 100% employer-paid health coverage for employees.
  • Employer contribution for dependents.
  • Medical, Dental & Vision Insurance
  • Health Savings Account (HSA)
  • Free Telemedicine access via Teladoc
  • 401(k) with 6% Employer Match — No Vesting Period.
  • Employee Stock Options
  • Exclusive Employee Banking Perks
  • 0% Financing for Employee Solar Loans
  • Employee Only Mortgage Product with exclusive interest rates and terms.
  • 0% Financing for Eligible Electric Vehicles (EVs)
  • Referral Incentives
  • 2–4 Weeks of Vacation based on officer level plus additional tenure-based time.
  • 64 Hours of Paid Sick Time for all full-time employees.
  • Company-Paid Life Insurance
  • Short- & Long-Term Disability Insurance
  • Voluntary Life, Accident & Critical Illness Coverage
  • Employee Assistance Program (EAP) with free counseling, legal, and financial services.
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