SBA Loan Processor I

First Internet Bank•Fishers, IN

6d•Onsite

About The Position

The SBA Loan Processor I ensures accurate and timely processing of SBA loan transactions, prepares loan documentation, and assists with closing requirements while coordinating with customers and internal teams. The role maintains compliance with SBA Standard Operating Procedures (SOPs), Bank policies, and applicable banking regulations. The processor handles standard SBA loans using established procedures and checklists, tracks required due diligence and third-party reports, supports credit approval and closing, maintains accurate pipeline information, and helps address audit findings. The role also partners with senior Loan Processors on more complex transactions while developing SBA processing knowledge and expertise. The position is based in a professional office setting and is primarily sedentary, involving extended periods working at a computer. The employee must also be able to move throughout the office and buildings to obtain or relay information, and perform essential job functions with or without reasonable accommodation.

Requirements

Minimum of one year of processing and/or closing consumer, mortgage, commercial, or SBA loans preferred; commensurate banking experience in customer service, loan servicing, or account operations, or four years of transferable job skills, will also be considered.
Understands the basic SBA loan process.
Knowledge of required financial and collateral documentation for various loan types.
Excellent written and verbal communication skills.
Interpersonal skills to interact positively and effectively with all levels of employees, management, and third parties.
Demonstrated ability to complete work in a timely, efficient manner with impeccable accuracy.
Self-starter able to work independently and as part of a team, and handle routine files with moderate guidance.
Ability to identify issues and opportunities and explore solutions.
Ability to meet strict timelines and service level agreements.
Strong PC skills and ability to quickly learn new systems.
Ability to perform the essential functions of the position with or without reasonable accommodation.

Nice To Haves

Associate's or Bachelor's degree preferred.

Responsibilities

Review SBA loan files for completeness, accuracy, and compliance with Bank policies and SBA requirements.
Package standard SBA loans using established procedures, checklists, and guidelines.
Coordinate with customers and internal teams to support timely processing, credit approval, and loan closing.
Order and track required third-party reports, including appraisals, appraisal reviews, environmental reports, and other collateral-related documentation.
Obtain and manage due diligence, including business and personal credit reports, tax transcripts, and OFAC checks.
Manage approved third-party referral sources and related requirements.
Assist with SBA E-Tran entry and develop an understanding of how the authorization structure aligns with approved loan terms.
Verify required processing and closing items, including executed commitment letters and third-party report deposits.
Maintain accurate and timely loan information and status updates for pipeline reporting.
Develop and maintain knowledge of SBA eligibility requirements, current SBA SOPs, Bank policies, and applicable regulatory requirements.
Address pre-closing and post-closing audit findings to help mitigate compliance risk and protect the SBA guaranty.
Partner with senior Loan Processors on more complex SBA transactions while developing SBA processing knowledge and expertise.
Perform other duties as assigned.

Benefits

Medical insurance.
Dental insurance.
Vision insurance.
401(k) retirement plan with generous match.
Professional development reimbursement.
At least three weeks of paid vacation annually, adjusted based on start date for new employees.
Eleven paid holidays.
Paid volunteer time, described as unlimited volunteer time off.
Continuous education opportunities for development.
Onsite fitness center.
Free snacks and soft drinks.
Beer on tap.
Annual First Internet Bank branded merchandise allowance.
Regular team events.