Satellite communication (SATCOM) Watch Officer
About The Position
Leidos is hiring a Satellite Communications Watch Officer for its Global Solutions Management-Operations II (GSM-O II), Defense & National Solutions Sector. The role supports the Defense Information Systems Agency (DISA) Joint Operations Center (DJOC) at Fort Meade, Maryland, providing 24/7/365 SATCOM and Teleport operational support. The position is mission essential and requires availability for rotating 12-, 10-, or 8-hour shifts, depending on requirements and available resources. The Watch Officer monitors and controls SATCOM and Teleport equipment; supports mission establishment, situational awareness, troubleshooting, engineering, and testing; and provisions, activates, tests, and accepts enterprise DISN Transport SATCOM. The role provides Tier I/II user support, coordinates with internal and external mission partners, tracks and resolves network issues, and helps restore service during contingencies and satellite or Teleport anomalies. It also contributes to resource-utilization reporting and develops network diagrams using Government tools and software applications.
Requirements
- DoD 8570 IAT Level II certification (Security+).
- TS/SCI clearance.
- High school diploma or equivalent.
- At least 5 years of prior satellite communications experience.
Nice To Haves
- Experience with DoW SATCOM Gateway/Teleport.
- Experience as a Wideband SATCOM Network Controller.
- Experience with Wideband Remote Monitoring System (WRMS).
- Experience with Common Network Planning Software (CNPS).
- Experience with DoW Teleport System.
- Experience with IP Modem Suites.
- Experience with ServiceNow ITSM+S or equivalent.
- Knowledge of SATCOM architecture and signal flow.
Responsibilities
- Monitor and control SATCOM and Teleport equipment, including reporting, mission establishment, situational awareness, trouble management, engineering, and testing support for Department of Defense SATCOM Teleport.
- Provision, activate, test, and accept enterprise DISN Transport SATCOM.
- Report incidents and events using authorized email and ticketing systems; report Joint Staff Priority unscheduled outages or service interruptions to the DJOC and Regional Battle Captains.
- Provide Tier I/II support to Teleport and SATCOM users, including the Special User community.
- Coordinate with DISA CONEX, Regional Satellite Communications Support Centers (RSSCs), SATCOM users and terminals, MILSATCOM and COMSATCOM Network Operation Centers (NOCs), and supported planners, managers, and operators.
- Support SATCOM network configurations, system monitoring, customer problem tracking, and network problem resolution across Baseband, IF, and RF communications.
- Contribute to daily, monthly, and annual resource-utilization reports.
- Develop network diagrams using Government tools and software applications.
- Assist the DJOC and SATCOM/Teleport Operations with around-the-clock responses to contingency and catastrophic Teleport and satellite anomalies, recommending service restoration actions in accordance with established priorities and procedures.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
