Satellite Communication (SATCOM) Watch Officer

Leidos•Odenton, MD

2d•Onsite

About The Position

The Satellite Communications Watch Officer provides 24/7/365 SATCOM and Teleport operational support to the Defense Information Systems Agency (DISA) Joint Operations Center (DJOC) at Fort Meade, Maryland. The role is mission essential and supports rotating 12-, 10-, or 8-hour shifts based on operational requirements and available resources. The position supports monitoring, control, provisioning, testing, troubleshooting, and restoration of SATCOM and Teleport services, including communications integral to baseband, intermediate-frequency (IF), and radio-frequency (RF) systems.

Requirements

High school diploma or equivalent.
At least 5 years of prior satellite communications experience.
DoD 8570 IAT Level II certification (Security+).
TS/SCI clearance.
Ability to support rotating 12-, 10-, or 8-hour shifts and mission-essential operational support.

Nice To Haves

Experience with DoW SATCOM Gateway/Teleport.
Experience as a Wideband SATCOM Network Controller.
Experience with Wideband Remote Monitoring System (WRMS).
Experience with Common Network Planning Software (CNPS).
Experience with DoW Teleport System IP Modem Suites.
Experience with ServiceNow ITSM+S or equivalent.
Knowledge of SATCOM architecture and signal flow.

Responsibilities

Monitor and control SATCOM and Teleport equipment; provide reporting, mission establishment, situational awareness, trouble management, and engineering and testing support to the Department of Defense SATCOM Teleport.
Provision, activate, test, and accept enterprise DISN Transport SATCOM.
Report incidents and events using authorized email and ticketing systems.
Report Joint Staff Priority unscheduled outages and service interruptions to the DJOC and Regional Battle Captains.
Provide Tier I and Tier II support to Teleport and SATCOM users, including the Special User community.
Coordinate with DISA CONEX, Regional Satellite Communications Support Centers (RSSCs), SATCOM users and terminals, MILSATCOM and COMSATCOM Network Operation Centers (NOCs), and other supported planners, managers, and operators.
Support SATCOM network configurations, system monitoring, customer problem tracking, and network problem resolution across SATCOM services integral to baseband, IF, and RF communications.
Contribute to daily, monthly, and annual resource-utilization reports.
Develop network diagrams using Government tools and software applications.
Assist the DJOC and SATCOM/Teleport Operations in responding around the clock to contingency and catastrophic Teleport and satellite anomalies, and recommend service restoration in accordance with established priorities and procedures.