SASMO Software Support Representative, Fort Eustis, VA (Secret Clearance)
About The Position
GDIT has an opportunity to support the Sustainment Automation Support Management Office (SASMO) Family of Systems as a Software Support Representative at Fort Eustis, VA. This role requires a current and active Secret Clearance. The position involves CASI/VSAT configuration, troubleshooting, and operation, as well as providing field support for the Army Logistics Information Systems (LIS) at the Unit or Installation level. Responsibilities include providing over-the-shoulder technical assistance or training, troubleshooting, software installation, software updates, and software fixes. The representative will be capable of performing software, hardware, and network troubleshooting, problem identification, and resolution. Additionally, they will assist Information Assurance staff with documentation for accreditation and other directives, and perform analysis of system operations.
Requirements
- AA/AS, 3+ years' experience (2 years of experience in lieu of degree)
- Must have a current and active secret clearance
- Must have Security+ CE certification
- Must have CASI/VSAT configuration, troubleshooting, and operation experience
- Must have Microsoft Windows/Linux/VMWare server and client software, patching, upgrading, and maintenance experience
- Have a basic understanding of networking principles and system network configuration
- Has a basic knowledge of client and server software interaction including web-based application design, support, and integration
- US Citizenship Required
Nice To Haves
- Military experience is desired but not required. (Target MOS: 25B Series or 92A)
- Familiar with the following Systems: Global Combat Support Systems-Army (GCSS-A), Army Food Management Information System (AFMIS), Combat Service Support Very Small Aperture Terminal (CSS VSAT), Combat Service Support Automated Information Systems Interface (CAISI), Transportation Coordinator's Automated Information for Movement System II (TC- AIMS II), Cargo Movement Operations System (CMOS)
Responsibilities
- CASI/VSAT configuration, troubleshooting, and operation
- Provides field support for the Army Logistics Information Systems (LIS) at Unit or Installation level Support activities
- Provides over the shoulder technical assistance or training
- Troubleshooting, software installation, software updates, and software fixes
- Performing software, hardware, network troubleshooting, problem identification, and resolution
- Assists Information Assurance staff with all documentation required for accreditation and any other associated directives and regulations
- Performing analysis of system operations
- Desktop Touch Support for Admin Computer Systems
Benefits
- Variety of medical plan options, some with Health Savings Accounts
- Dental plan options
- Vision plan
- 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match
- Full flex work weeks where possible
- Variety of paid time off plans, including vacation, sick and personal time
- Holidays
- Paid parental leave
- Military leave
- Bereavement leave
- Jury duty leave
- Short and long-term disability benefits
- Life insurance
- Accidental death and dismemberment insurance
- Personal accident insurance
- Critical illness insurance
- Business travel and accident insurance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
