Appian is seeking a Consultant to join its Customer Success team. This role involves engaging with customers post-sales to develop software solutions on the Appian platform, driving digital transformation and competitive differentiation. The primary responsibility is to work throughout the entire project life-cycle to define, design, develop, and implement custom software and AI solutions using Appian’s platform for commercial clients. This includes working within an agile environment to understand client business processes and technical needs, launching new relational data models in production, and developing APIs for system integration. The consultant will also brainstorm AI use cases and implement Appian’s AI tools, applying retrieval augment generation (RAG), agentic workflows, prompt engineering, and the latest generative models to transform customer operations. Collaboration with client technical teams and business users throughout the software development life cycle is essential, as is driving adoption by empowering clients to become self-sufficient. This role is based at Appian's HQ in McLean, VA, with an expectation of being in the office 4-5 days per week to foster in-person collaboration and teamwork.
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Job Type
Full-time
Career Level
Entry Level
Number of Employees
501-1,000 employees