Consultant (Top Secret Clearance, Software Implementation)

Appian Corporation•McLean, VA

3h•Onsite

About The Position

Appian is seeking a Consultant to join its Customer Success team, focusing on combining technology passion with strategic problem-solving. The Customer Success team is dedicated to achieving great customer outcomes by delivering mission-critical business impact and partnering with customers to implement their ideas. This role involves developing software solutions on the Appian platform post-sales, helping companies achieve digital transformation and competitive differentiation. The Consultant will work through the entire project life-cycle, from defining and designing to developing and implementing custom software and AI solutions for commercial clients. This includes working in an agile environment, understanding client needs, launching data models, and developing APIs for system integration. A key aspect of the role is brainstorming and implementing AI use cases using Appian’s AI tools, including retrieval augment generation (RAG), agentic workflows, prompt engineering, and generative models. The Consultant will also collaborate with client technical teams and business users to drive adoption and empower clients to become self-sufficient. The role is based at Appian's HQ in McLean, VA, with an expectation of 4-5 days per week in the office to foster collaboration and teamwork.

Requirements

The ability to work with clients to define business processes and gather functional and technical system requirements
Excellent communication skills, passion for technology and continuous learning, and affinity for asking “why” and solving the right problems
History of success on cross-functional teams; experience building products using agile methodologies (pair programming, stand-ups, planning sessions, and sprints)
Basic understanding of object oriented programming, experience working with relational databases and database design/data modeling, and SQL skills (writing queries, joins, views, etc)
US Citizenship
1+ years of experience with hands-on software development or technical consulting
B.S./B.A. in Engineering, Computer Science, Information Systems, Mathematics or related field/degree
Willingness to travel; 10% or less annually to support customer engagement
A government sponsored clearance at the Top Secret level or higher and willingness to work in a SCIF environment

Nice To Haves

Knowledge of software testing practices (test-driven development, automated test suites within a continuous integration framework)
Integrations experience using APIs such as REST and SOAP, JDBC connections, and web services
Familiarity with Amazon Web Services (AWS), Artificial Intelligence (AI), Analytics, Machine Learning, Google Cloud, Application Integration, Database, Developer Tools, Management & Governance, and Elastic Containers

Responsibilities

Work throughout the entire project life-cycle to define, design, develop and implement custom software and AI solutions using Appian’s platform for commercial clients
Work within an agile environment to understand client’s business processes and technical needs
Launch new relational data models in production
Develop APIs to integrate with multiple systems
Brainstorm AI use cases and implement Appian’s AI tools by applying retrieval augment generation (RAG), agentic workflows, prompt engineering and the latest generative models as a part of transforming how customers run their organization
Collaborate with client’s technical teams and business users as needed throughout the entire software and development life cycle
Drive adoption by empowering clients to become self-sufficient with building process applications on their own