SAP OTC Consultant

AccentureNashville, TN
Hybrid

About The Position

The Advanced Technology Centers (ATCs) are the engine for reinvention in our clients' transformation journey. Powered by more than 255,000 people across 24 countries, ATCs provide our clients with seamless access to industry insights and innovative technology solutions. Stronger together! The Advanced Technology Centers (ATCs) make a tremendous impact in solving our clients' business problems by leveraging innovation, intelligence, industry insights, new IT, and new technology skills. With the global environment changing at a faster pace, our clients are facing unprecedented challenges, and they need us more than ever before. As a Network, ATCs are positioned to unlock greater opportunities and exponential value for our clients. The value for our clients and our people: For our clients, the Network provides the strength of our geographic diversity, greater resilience, and seamless access to the deepest industry knowledge, the latest in GenAI solutions, and tech expertise from around the world. For our people, it brings an opportunity to shape truly boundaryless career paths in a highly collaborative team of experts where they can learn from each other and solve the world's most complex client challenges. As an SAP OTC Consultant, you will analyze business processes and design end-to-end Order-to-Cash solutions aligned with SAP best practices and client requirements. You will assess current-state processes, gather and synthesize requirements, define future-state solutions, and support successful delivery and adoption. Manage the complete order to cash process from order reception to final payment. Coordinate with sales, finance, and customer service teams to ensure smooth order processing. Ensure accurate order entry, invoicing, and payment posting. Monitor and resolve any issues related to order processing, billing, or payments. Verify and validate customer order information and pricing. Reconcile customer accounts and ensure compliance with financial regulations. Prepare and analyze reports on order status, receivables, and cash flow. Identify opportunities for process improvement to enhance efficiency and customer satisfaction.

Requirements

  • Minimum 2 years of SAP Order to Cash experience with expertise in Order Management, EDI, Pricing, Supply Chain Integration, Rebates, Condition Contract Management and Invoicing and FI integration.
  • Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's degree, must have minimum 6 years of work experience).

Nice To Haves

  • Know how SAP's business development process works and can help clients understand how SAP will help their company do more.
  • Advanced proficiency in SAP SD Sales Order Management.
  • Proven experience translating business needs into SAP solutions.
  • Ability to work independently and act as a functional SME.

Responsibilities

  • Manage the complete order to cash process from order reception to final payment.
  • Coordinate with sales, finance, and customer service teams to ensure smooth order processing.
  • Ensure accurate order entry, invoicing, and payment posting.
  • Monitor and resolve any issues related to order processing, billing, or payments.
  • Verify and validate customer order information and pricing.
  • Reconcile customer accounts and ensure compliance with financial regulations.
  • Prepare and analyze reports on order status, receivables, and cash flow.
  • Identify opportunities for process improvement to enhance efficiency and customer satisfaction.

Benefits

  • medical, dental, vision, life, and long-term disability coverage
  • a 401(k) plan
  • bonus opportunities
  • paid holidays
  • paid time off
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