SAP iXp Intern - Product Management, Digital Platforms & AI

SAP • Edgmont Township, PA

36d • $15 - $62 • Hybrid

About The Position

The SAP Internship Experience Program is SAP’s global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers. This is more than an internship; it’s the foundation for a career built on connection, creativity, and impact. As a Product Management Intern within the Digital Platforms team, you will be at the forefront of the Agentic AI revolution. You will support the "Build & Run" operations for SAP’s premier digital properties—including SAP.com. You will support our teams as we transform our digital platforms to AI-driven, autonomous experiences. This role is designed for a high-potential individual who wants to master the intersection of Enterprise MarTech, SAFe Agile delivery, and Generative AI integration.

Requirements

• Currently pursuing a degree in Marketing Tech, Data Science, Computer Science, or Digital Transformation
• Must be currently enrolled, or recently graduated (start date must be within 6 months of graduation date) from a coding academy/bootcamp, apprenticeship, associate, bachelor’s, master’s or JD/PhD program
• Basic understanding of Agile/Scrum or SAFe 6.0. Knowledge of how "Sprints" move a product from vision to reality
• A strong desire to learn the mechanics of Large Language Models (LLMs), Vector Databases, and Agentic Orchestration
• Familiarity with the Adobe Experience Cloud (AEP, AEM, Target, or Analytics) or similar enterprise-grade CMS/MAP
• Proficiency in Jira/Confluence for workflow management and Figma for reviewing AI-prototype UX designs
• Ability to translate business concepts into clear technical requirements working with diverse stakeholder groups
• Digital mindset, Innovative thinker, and Technically Savvy
• Drive for knowledge and relationships building
• Proactive and eager to jump in
• Exceptional organizational and planning skills and a proven ability to multi-task
• Excellent communication, customer service, and collaboration skills
• Attention to detail with an emphasis on accuracy and quality
• Ability to prioritize effectively to manage multiple projects, including numerous deliverables
• Experience working in a team environment as well as independently
• Ability to collaborate across teams globally
• Ability to complete tasks in a timely manner
• Strong desire to learn along with professional drive
• Willingness to acquire new skills to meet evolving needs
• Proficiency with Microsoft Office programs, including Word, Excel, and PowerPoint
• Basic knowledge of design principles and commonly used tools
• Basic understanding of Web production tools and content management systems
• Understanding how AI agents interact with humans and the ability to map those "conversational" journeys.
• The ability to structure queries for GenAI tools to produce high-quality, brand-compliant business outputs.
• Moving beyond "reporting" to "analysis"—understanding metrics like AI Confidence Scores, Conversion Lift, and Pipeline Velocity.

Responsibilities

• Support the refinement of RAG (Retrieval-Augmented Generation) workflows by documenting client needs and helping technical teams tune AI responses for accuracy and brand voice
• Coordinate production schedules ensuring assets meet SAP’s high standards for quality, governance, and metadata accuracy
• Utilize Analytics to track the performance of new capabilities
• Support technical readiness and enablement for new technologies
• Assist in the deployment and monitoring of SAP Joule and Adobe AI Assistant across the digital ecosystem to automate B2B buyer journeys and content supply chains.
• Actively participate in SAFe (Scaled Agile Framework) ceremonies. Help manage the Team Backlog, focusing on user stories related to AI-driven personalization and "segmentation-of-one" strategies
• Assist in audits to ensure all digital AI features adhere to SAP’s Responsible AI global standards, focusing on data privacy, transparency, and bias monitoring
• Support SAP’s roll out of industry leading Marketing technologies including the Adobe Suite (AEP)

Benefits

• Constant learning
• skill growth
• great benefits
• personalized mentoring
• coaching
• career development support
• endless learning resources
• future-ready skills from a variety of virtual, in-person, and hybrid learning sessions

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Education Level: No Education Listed