SAP iXp Intern - Customer Engagement Advisory [Newtown Square, PA]

SAP • Edgmont Township, PA

1d • $19 - $33 • Hybrid

About The Position

The SAP Internship Experience Program is SAP’s global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers. This is more than an internship; it’s the foundation for a career built on connection, creativity, and impact.

Position title: SAP iXp Intern - Customer Engagement Advisory

Location: Newtown Square, PA

Requirements

• Current or graduated student, bachelor’s degree, in Information Technology and/or Business
• Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Access)
• Strong writing and listening skills
• Strong communication skills
• Excellent attention to detail
• Knowledge in or ability to learn ERP, CRM and other SAP systems
• Willing to learn and self-driven individual
• Work well with deadlines and have ability to multi-task
• Proven ability to maintain confidentiality
• Fluent English is mandatory

Nice To Haves

• Fluent Spanish is a plus

Responsibilities

• Manage and review incoming CEA requests in a timely manner, ensuring excellent levels of service by gathering and providing the information needed for the CEA to take appropriate next actions
• Filter requests for critical situations that require immediate action
• Schedule and participate in engagement support sessions with the assigned architects to better learn our customers’ business goals and to also better understand our internal customer success practices
• Generate the meeting minutes for Engagement Sessions, ensuring correct assignment of action items
• Maintain data and reporting systems and monitor progress of action plans for continuous engagement and customer/team involvement
• Actively contribute in the collection and management of metrics required by the CEA leadership

Benefits

• Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
• Limited benefits for employees hired into hourly or like roles subject to appliable plan/policy terms. A summary of benefits and eligibility requirements can be found by clicking this link: www.SAPNorthAmericaBenefits.com.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern