SAP IS-U BPEM Exception Management Functional SME

Asterism IT Solutions•Boston, MA

1d•Hybrid

About The Position

We are seeking an experienced SAP IS-U BPEM Exception Management Functional SME with strong experience in the utilities industry. The ideal candidate will have deep functional expertise in SAP IS-U and hands-on experience with BPEM exception management, including analyzing, troubleshooting, and resolving business process exceptions and clarification cases.

Requirements

15+ years of SAP experience, with significant experience in SAP IS-U.
Strong hands-on experience with SAP IS-U BPEM / Business Process Exception Management.
Strong understanding of exception management and clarification cases.
Experience with SAP IS-U Billing and Invoicing.
Knowledge of IS-U Device Management and Customer Service processes.
Strong utilities industry experience.
Excellent analytical, troubleshooting, and problem-solving skills.
Strong communication and stakeholder-facing skills.
Ability to work independently in a functional SME capacity.
US Citizens and Green Card Holders only.
W2 employment required.
Candidates must be willing to travel to Boston, MA as required.

Responsibilities

Serve as a functional SME for SAP IS-U BPEM and Exception Management.
Configure, analyze, troubleshoot, and resolve BPEM cases and business process exceptions.
Work with clarification cases and related exception-management processes.
Support SAP IS-U business processes including billing, invoicing, device management, and customer service.
Gather and translate utility business requirements into effective SAP IS-U solutions.
Collaborate with business stakeholders, functional teams, and technical teams.
Support testing, issue resolution, and production support activities.
Provide functional guidance and recommendations for complex SAP IS-U issues.