SAP CRM Functional Consultant

Rootshell Enterprise Technologies•Tallahassee, FL

About The Position

The SAP CRM Functional Consultant provides functional SAP expertise, with a focus on Child Support business processes and the CAMS system. The role includes requirements development, system design and testing, researching SAP applications and ABAP code, and working with data management and data integrity practices. The consultant also assists the CAMS technical team with developing Remote Function Call (RFC) function modules and converting them into web services for the CAMS E-Services project.

Requirements

  • At least 3 years of experience with SAP CRM, ECC, and/or BI/BW.
  • Functional SAP experience.
  • Experience with ERP applications or object-oriented analysis and design.
  • Experience with basic CRM architecture.
  • Experience in requirements development, system design, and testing.
  • Experience in the functional and business process areas of Child Support.
  • Experience with CAMS.
  • Experience with HP/Microfocus Application Lifecycle Management (ALM).
  • Experience in data resource management principles and techniques, including data administration, data modeling, entity-relationship modeling, data definition, and data dictionaries.
  • Experience with data integrity, database construction, data management, data analysis, and data cleansing principles and practices.
  • Experience with Microsoft Access.
  • A bachelor's degree in Computer Science, MIS, or another technology-related field; alternatively, equivalent work experience of one year of systems experience for each year of education required, or one year of data management experience for each year of education.

Nice To Haves

  • Experience designing and testing internet websites, including secure access by external customers.
  • Experience conducting gap analysis and strategic blueprint development.
  • Experience troubleshooting application problems, performing root cause analysis, and implementing fixes.
  • Experience supporting implementation of On-line Service System (OSS) notes.
  • Experience providing ad-hoc data requests.
  • Experience with SAP Middleware relating to data flow between SAP components.
  • Experience performing development testing on tasks associated with data migration and cleansing.
  • PMP or PMI certification.

Responsibilities

  • Develop requirements and contribute to system design and testing.
  • Perform functional analysis of Child Support business processes and CAMS.
  • Research within SAP applications and ABAP code to perform analysis.
  • Support data resource management activities, including data administration, data modeling, entity-relationship modeling, data definition, and data dictionaries.
  • Work with data integrity, database construction, data management, data analysis, and data cleansing practices.
  • Assist the CAMS technical team in developing RFC function modules and converting them into web services for the CAMS E-Services project.
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