SANTA CLAUS-PERSONALIZED SERVICES

NEXCOM•Hagåtña, GU

About The Position

Serves as Santa Claus at the Navy Exchange Store, engaging patrons in conversation and meeting customers who want to speak with Santa and take photographs. The role requires a jovial, professional, and friendly manner when interacting with adults, children, and coworkers, and wearing the Santa Claus costume on the sales floor in accordance with NEX dress code standards. Duties also involve extended periods in a sedentary position and lifting children onto Santa’s lap for conversations or photographs. Other related duties may be assigned.

Responsibilities

  • Communicate with patrons as they approach to talk or prepare for photographs.
  • Greet customers and engage them jovially in conversation to help children relax for photographs.
  • Maintain a high degree of visual and verbal professionalism while speaking with adults and children.
  • Interact with customers and coworkers in a friendly and professional manner.
  • Wear the Santa Claus costume on the sales floor in accordance with NEX dress code uniform standards.
  • Provide courteous service, use tact and good manners, and respond promptly and helpfully to inquiries.
  • Lift children onto the lap while communicating with them or preparing for photographs.
  • Perform other related duties as assigned.
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