Sanitation/Lead Person

Kroger • Highlands Ranch, CO

1d

About The Position

The Sanitation/Lead Person creates an outstanding customer experience through exceptional service and maintains a safe, clean environment that encourages customers to return. The role monitors established quality assurance standards and encourages associates to provide excellent customer service. It directs and supervises all functions, duties, and activities of the Clean Team and is responsible for executing the team's best practices, goals, and established standards. The position demonstrates the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Requirements

• Ability to handle stressful situations.
• Flexibility.
• Knowledge of basic math.
• Effective communication skills.

Nice To Haves

• Any retail experience.
• Any sanitation or janitorial experience.
• A second language (speaking, reading, and/or writing).

Responsibilities

• Promote trust and respect among associates.
• Communicate company, department, and job-specific information to associates.
• Create an environment where customers feel welcome, important, and appreciated.
• Display a positive attitude.
• Maintain knowledge of cleaning supplies and equipment needed to meet store sanitation and food safety standards.
• Monitor and control Clean Team supply expenses and overall store sanitation needs.
• Monitor inventory and orderliness in the Cleaning Center and note discrepancies.
• Inspect equipment for preventive maintenance and notify the appropriate department or store manager about items needing repair.
• Resolve customer inquiries in a timely, effective, and professional manner.
• Schedule Clean Team associates to provide adequate department coverage.
• Understand the store layout and locate products and conduct price checks for cashiers.
• Follow food safety regulations and guidelines.
• Reinforce safety programs by following safety procedures, identifying unsafe conditions, and notifying store management.
• Notify management of customer or employee accidents.
• Report safety concerns and illegal activity, including robbery, theft, or fraud.
• Collaborate with team members to promote teamwork and align organizational goals.
• Ensure Clean Team associates meet company training standards.
• Supervise and coach direct reports, complete performance reviews, and provide feedback.
• Follow local, state, and federal laws and company guidelines.
• Perform the essential job functions with or without reasonable accommodation.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed