SANITATION/LEAD PERSON

The Kroger Co.•Aurora, CO

About The Position

The Sanitation/Lead Person directs and supervises all functions, duties, and activities of the Clean Team, ensuring that best practices, goals, and established standards are followed. The role helps create an outstanding customer experience by maintaining a safe, clean environment, monitoring quality assurance standards, and encouraging associates to provide excellent customer service. The position also demonstrates the company's values of respect, honesty, integrity, diversity, inclusion, and safety. The role manages Clean Team scheduling and supplies, monitors sanitation inventory and expenses, and ensures equipment is inspected and maintained. It reinforces food safety and safety procedures, communicates information to associates, resolves customer inquiries, and supervises, coaches, and reviews direct reports. The position must be able to perform its essential functions with or without reasonable accommodation.

Requirements

Ability to handle stressful situations.
Flexibility.
Knowledge of basic math.
Effective communication skills.
Must be able to perform the essential job functions with or without reasonable accommodation.

Nice To Haves

Any retail experience.
Any sanitation or janitorial experience.
Ability to speak, read, and/or write in a second language.

Responsibilities

Promote trust and respect among associates.
Communicate company, department, and job-specific information to associates.
Create an environment where customers feel welcome, important, and appreciated, and display a positive attitude.
Maintain knowledge of cleaning supplies and equipment needed for store sanitation and food safety standards.
Monitor and control Clean Team supply expenses and overall store sanitation needs.
Monitor inventory and orderliness in the Cleaning Center and note inventory discrepancies.
Inspect equipment for preventive maintenance and notify the appropriate department or store manager of needed repairs.
Resolve customer inquiries in a timely, effective, and professional manner.
Schedule Clean Team associates to provide adequate department coverage.
Understand the store layout, locate products, and conduct price checks for cashiers.
Follow food safety regulations and guidelines.
Reinforce safety programs, follow safety procedures, identify unsafe conditions, and notify store management.
Notify management of customer or employee accidents.
Report safety concerns and illegal activity, including robbery, theft, or fraud.
Collaborate with team members to encourage teamwork and align organizational goals.
Ensure Clean Team associates are current and compliant with company training standards.
Supervise and coach direct reports, complete performance reviews, and provide feedback.
Follow local, state, and federal laws and company guidelines.