SANITATION/LEAD PERSON

The Kroger Co.•Highlands Ranch, CO

About The Position

Create an outstanding customer experience through exceptional service and establish and maintain a safe, clean environment that encourages customers to return. Monitor established quality assurance standards and encourage associates to deliver excellent customer service. Direct and supervise all functions, duties, and activities for the Clean Team, ensuring execution of best practices, goals, and established standards. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Requirements

Ability to handle stressful situations.
Flexibility.
Knowledge of basic math.
Effective communication skills.

Nice To Haves

Any retail experience.
Any sanitation or janitorial experience.
Ability to speak, read, and/or write in a second language.

Responsibilities

Promote trust and respect among associates.
Communicate company, department, and job-specific information to associates.
Create an environment where customers feel welcome, important, and appreciated; display a positive attitude.
Gain and maintain knowledge of cleaning supplies and equipment used to maintain store sanitation and food safety standards.
Monitor and control Clean Team supply expenses and overall store sanitation needs.
Monitor inventory and orderliness in the Cleaning Center and note inventory discrepancies.
Inspect equipment for preventive maintenance and notify the appropriate department or store manager of items needing repair.
Resolve customer inquiries in a timely, effective, and professional manner.
Schedule Clean Team associates to provide adequate department coverage.
Understand the store layout and locate products and conduct price checks for cashiers.
Follow food safety regulations and guidelines.
Reinforce safety programs by following safety procedures, identifying unsafe conditions, and notifying store management.
Notify management of customer or employee accidents.
Report safety concerns and illegal activity, including robbery, theft, or fraud.
Collaborate with team members to encourage teamwork and align organizational goals.
Ensure Clean Team associates are current and compliant with company training standards.
Supervise and coach direct reports, complete performance reviews, and provide feedback.
Follow local, state, and federal laws and company guidelines.
Perform the essential job functions with or without reasonable accommodation.