SANITATION/LEAD PERSON

The Kroger Co.•Westminster, CO

About The Position

The Sanitation/Lead Person directs and supervises the Clean Team and is responsible for executing its best practices, goals, and established standards. The role helps create an outstanding customer experience by maintaining a safe, clean environment, monitoring quality assurance standards, and encouraging associates to provide excellent customer service. The position also demonstrates the company's values of respect, honesty, integrity, diversity, inclusion, and safety. The role manages Clean Team scheduling and coverage, monitors sanitation supplies and expenses, maintains awareness of Cleaning Center inventory and orderliness, and inspects equipment for preventive maintenance needs. It supports food safety and workplace safety compliance, resolves customer inquiries, and communicates relevant information to associates. The lead supervises and coaches direct reports, ensures their training compliance, and completes performance reviews and feedback.

Requirements

Ability to handle stressful situations.
Flexibility.
Knowledge of basic math.
Effective communication skills.

Nice To Haves

Any retail experience.
Any sanitation or janitorial experience.
A second language, spoken, read, and/or written.

Responsibilities

Promote trust and respect among associates.
Communicate company, department, and job-specific information to associates.
Create an environment where customers feel welcome, important, and appreciated; display a positive attitude.
Maintain knowledge of cleaning supplies and equipment needed to meet store sanitation and food safety standards.
Monitor and control Clean Team supply expenses and overall store sanitation needs.
Monitor inventory and orderliness in the Cleaning Center and note discrepancies.
Inspect equipment for preventive maintenance and notify the appropriate department or store manager of repair needs.
Resolve customer inquiries in a timely, effective, and professional manner.
Schedule Clean Team associates to provide adequate department coverage.
Understand the store layout, locate products, and conduct price checks for cashiers.
Adhere to food safety regulations and guidelines.
Reinforce safety programs by following safety procedures, identifying unsafe conditions, and notifying store management.
Notify management of customer or employee accidents.
Report safety concerns and illegal activity, including robbery, theft, or fraud.
Collaborate with team members to encourage teamwork and align with organizational goals.
Ensure Clean Team associates are current and compliant with company training standards.
Supervise and coach direct reports, complete performance reviews, and provide feedback.
Adhere to local, state, and federal laws and company guidelines.
Perform the essential job functions with or without reasonable accommodation.