Sandpiper - Supervisor

GATE HR • Ponte Vedra Beach, FL

7d • Onsite

About The Position

An exciting new dining experience is coming to Ponte Vedra Inn & Club! We are looking for an energetic and service-focused Sandpiper Café Supervisor to help lead the opening of our new café. Ponte Vedra Inn & Club is one of Northeast Florida’s premier luxury resorts, known for exceptional hospitality and memorable dining experiences. People are our greatest asset, and this is a unique opportunity to join the opening team, help shape a brand-new operation, and create an experience our members and guests will love. If you enjoy developing people, delivering outstanding service, and bringing positive energy to a fast-paced hospitality environment, we would love to meet you!

Requirements

• High school diploma or equivalent required.
• Ability to speak, read, write, and understand English at a level sufficient to communicate effectively with members, guests, and fellow team members.
• Three to five years of upscale dining, café, or hospitality service experience required.
• Previous experience using a point-of-sale system required.
• Ability to stand and walk for extended periods.
• Ability to bend, reach, lift, and carry up to 35 pounds.
• Ability to assist with beverage preparation, food service, stocking, clearing tables, and point-of-sale transactions.
• Ability to communicate clearly with members, guests, and team members.

Nice To Haves

• At least one year of leadership, supervisory, or team-training experience preferred.
• Luxury resort, private club, café, or fine-dining experience strongly preferred.
• Experience supporting a restaurant or café opening is a plus.

Responsibilities

• Help prepare the new Sandpiper Café for a successful opening.
• Lead, coach, and motivate the café team to provide exceptional service.
• Supervise daily operations from opening through closing.
• Conduct pre-shift meetings covering menu updates, specials, service expectations, and team assignments.
• Ensure the café, beverage stations, grab-and-go displays, dining areas, and service areas are clean, stocked, and guest-ready.
• Monitor food quality, presentation, cleanliness, and service standards throughout each shift.
• Support the team during busy periods with guest service, beverage preparation, food running, stocking, and point-of-sale transactions.
• Train and develop new and existing team members while providing ongoing coaching and feedback.
• Maintain food safety, sanitation, and health department standards.
• Monitor inventory levels and communicate product or supply needs.
• Assist with scheduling, labor efficiency, and staffing adjustments based on business needs.
• Verify that opening, running, and closing checklists are completed accurately.
• Document maintenance concerns, operational issues, guest feedback, and opportunities for improvement.
• Partner with Food & Beverage leadership to achieve operational, financial, and guest-satisfaction goals.

Benefits

• Medical, dental, vision, disability, and life insurance for eligible team members.
• Paid vacation, holidays, and sick leave.
• 401(k) retirement plan.
• Employee dining café.
• Resort discounts and exclusive employee perks.
• Career growth and advancement opportunities within Gate Hospitality.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED