Samsung SMB Sales Specialist

2020 Companies•Minneapolis, MN

1d•Onsite

About The Position

2020 Companies is hiring a full-time Samsung SMB Sales Specialist to represent Samsung Electronics America at a Samsung Experience Store. The role serves as the store’s in-store small and medium business (SMB) lead, driving incremental business revenue by identifying and engaging business customers, uncovering their needs, recommending tailored Samsung solutions, and converting sales opportunities into measurable results. This position combines retail sales execution with SMB business development. The specialist engages customers on the sales floor, generates and follows up on leads, manages a sales pipeline, and helps store associates recognize and capture SMB opportunities. The role is store-based, with occasional travel possible based on business needs; remote work is not available. It is a non-managerial position that influences store practices and partners with store leadership. Compensation is $25 per hour, with commission or other performance-based incentives and weekly pay. Benefits include health, dental, and vision coverage, a 401(k) program with company match, paid time off, paid holidays, an Employee Assistance Program, Samsung product discounts, and career development opportunities.

Requirements

High school diploma or equivalent.
At least 1–2 years of experience in retail sales, wireless, consumer electronics, or another customer-facing sales environment.
Demonstrated ability to meet or exceed sales goals in a performance-driven environment.
Strong communication, interpersonal, and customer service skills.
Ability to engage customers, identify needs, and recommend appropriate products and solutions.
Comfort working in a fast-paced, team-oriented retail environment.
Ability to multitask, prioritize, and manage time effectively.
Flexible availability to work evenings, weekends, holidays, and peak retail periods.
Ability to maintain professionalism, confidentiality, and integrity in customer and business interactions.
Basic proficiency with Microsoft Office applications, including Excel, PowerPoint, and Outlook.

Nice To Haves

Experience in SMB or B2B sales environments.
Experience with lead generation, prospecting, or pipeline management.
Exposure to CRM tools such as Salesforce or similar systems.
Background in wireless, technology, or solution-based selling.
Experience working with multiple product categories and building bundled or solution-based sales.
Demonstrated ability to influence peers and support team success without direct authority.

Responsibilities

Drive incremental SMB sales through customer engagement, prospecting, and follow-up, contributing to an annual SMB revenue target of approximately $300,000 or more.
Distinguish and track SMB-generated revenue separately from standard consumer sales.
Deliver premium, consultative experiences tailored to business customers; support daily sales transactions and build larger, solution-based baskets.
Engage customers on the sales floor and participate in peak traffic periods, product launches, and high-volume sales events.
Identify SMB opportunities through walk-in traffic, referrals, and approved outreach methods, including phone and email follow-up.
Capture and maintain organized lead records, follow-up actions, pipeline activity, and opportunity outcomes.
Discover business needs, device usage, and growth opportunities, then recommend tailored solutions across Samsung mobile devices, tablets, PCs, accessories, and services.
Serve as the in-store SMB subject matter expert and guide associates in recognizing business customers and capturing leads through effective discovery questions.
Partner with store leadership to surface and follow through on SMB opportunities, and encourage consistent lead-capture practices across the store team.
Maintain a strong sales-floor presence while balancing SMB follow-up and business development; assist with store operations, customer flow, and maintaining a premium retail environment.
Track and report SMB pipeline, lead activity, and revenue performance; partner with leadership on weekly and monthly performance insights and business updates.
Monitor progress against goals and adjust selling and prospecting approaches to drive results.

Benefits

Competitive hourly pay of $25 per hour.
Commission or incentive opportunity based on performance.
Weekly pay.
Health, dental, and vision benefits.
401(k) program with company match.
Paid time off.
Paid holidays.
Employee Assistance Program (EAP).
Employee discounts on Samsung products.
Career growth and development opportunities within 2020 Companies.
Long-term career pathing options, personal development opportunities, and professional stretch assignments.