Samsung Home Theater Specialist

Best Buy•Timonium, MD
•Onsite

About The Position

As a Samsung Home Theater Expert, you’ll work in a retail store to demonstrate and sell home theater products, with an emphasis on the Samsung brand. The company provides training to help you become an expert. You’ll explain complex technology in simple terms so customers can understand each product’s unique value, and share your Samsung product knowledge with sales associates to help the team assist customers. The role also involves maintaining product knowledge, communicating with vendor partners and market teams about performance and sales practices, keeping the department organized and ready to serve customers, and supporting sales strategies and financial performance goals.

Requirements

  • Must be at least 18 years old.
  • At least 1 year of experience in sales, customer service, or a related field.
  • Ability to work successfully as part of a team.
  • Ability to work a flexible schedule that includes holidays, nights, and weekends.

Nice To Haves

  • Prior experience serving as a specialist in premium, luxury, or complex technology solutions.
  • At least 1 year of experience working with consumer electronics.

Responsibilities

  • Maintain a high level of product knowledge about new Samsung technology.
  • Debrief with vendor partners and market teams about performance, promotions, and sales best practices.
  • Ensure the department remains organized and ready to serve customers.
  • Support sales strategies to achieve operating results, growth objectives, and overall financial performance goals.
  • Demonstrate and sell home theater products, emphasizing the Samsung brand.
  • Explain complex technology in simple terms to help customers understand product value.
  • Share Samsung product knowledge with sales associates to help prepare the team to assist customers.

Benefits

  • Competitive pay.
  • Employee discount.
  • Financial savings and retirement resources.
  • Support for physical and mental well-being.
  • Leaves of absence and potential pay sources, subject to eligibility and applicable conditions.
  • Paid time off for eligible full-time and part-time employees, subject to applicable conditions.
  • Certain roles may be eligible for incentive pay based on performance and results.
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