Samsung Home Theater Specialist

Best Buy•New York, NY
•Onsite

About The Position

As a Samsung Home Theater Expert, you’ll work in a retail store to demonstrate and sell home theater products, with an emphasis on the Samsung brand. Best Buy provides training to help you become an expert. You’ll explain complex technology in simple terms so customers can understand the unique value of each product, and share your Samsung product knowledge with other sales associates so the team is prepared to assist customers. The role supports department readiness and sales performance while collaborating with vendor partners, market teams, and other associates. Best Buy describes its purpose as enriching lives through technology by humanizing and personalizing technology solutions in stores, online, and in customers’ homes. The company emphasizes employee support, inclusion, and career possibilities.

Requirements

  • Must be at least 18 years old.
  • At least 1 year of experience in sales, customer service, or related fields.
  • Ability to work successfully as part of a team.
  • Ability to work a flexible schedule, including holidays, nights, and weekends.

Nice To Haves

  • Prior experience serving as a specialist in premium, luxury, or complex technology solutions.
  • At least 1 year of experience working with consumer electronics.

Responsibilities

  • Maintain a high level of product knowledge about new Samsung technology.
  • Debrief with vendor partners and market teams about performance, promotions, and sales best practices.
  • Ensure the department remains organized and ready to serve customers.
  • Support sales strategies to achieve operating results, growth objectives, and overall financial performance goals.
  • Demonstrate and sell home theater products, with an emphasis on Samsung.
  • Explain complex technology in simple terms and help customers understand each product’s unique value.
  • Share Samsung product knowledge with other sales associates.

Benefits

  • Competitive pay.
  • Employee discount.
  • Financial savings and retirement resources.
  • Support for physical and mental well-being.
  • Various leaves of absence and potential pay sources, subject to eligibility.
  • Intermittent or reduced-schedule leave for certain medical or family care leaves.
  • Paid time off (vacation or PTO), subject to applicable conditions.
  • Incentive pay for certain eligible roles.
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