Samsung Home Theater Specialist

Best Buy • Palm Desert, CA

3d • Onsite

About The Position

As a Samsung Home Theater Expert, you’ll work in a Best Buy retail store to demonstrate and sell home theater products, with an emphasis on the Samsung brand. Best Buy provides training to help you become an expert. You’ll explain complex technology in simple terms so customers can understand each product’s unique value, and share your Samsung product knowledge with other sales associates to help prepare the team to assist customers.

The role involves maintaining product knowledge, collaborating with vendor partners and market teams on performance and sales practices, keeping the department organized, and supporting sales strategies and financial performance goals. The schedule may include holidays, nights, and weekends.

Best Buy describes its purpose as enriching lives through technology by humanizing and personalizing technology solutions in stores, online, and in customers’ homes. The company says it values and supports its employees and is an equal opportunity employer.

Requirements

• Must be at least 18 years old.
• At least 1 year of experience in sales, customer service, or related fields.
• Ability to work successfully as part of a team.
• Ability to work a flexible schedule inclusive of holidays, nights, and weekends.

Nice To Haves

• Prior experience serving as a specialist in premium, luxury, or complex technology solutions.
• At least 1 year of experience working with consumer electronics.

Responsibilities

• Maintain a high level of product knowledge about new Samsung technology.
• Debrief with vendor partners and market teams about performance, promotions, and sales best practices.
• Ensure the department remains organized and ready to serve customers.
• Support sales strategies to achieve operating results, growth objectives, and overall financial performance goals.
• Demonstrate and sell home theater products, with an emphasis on Samsung.
• Explain complex technology in simple terms to help customers understand product value.
• Share knowledge about Samsung products with other sales associates.

Benefits

• Competitive pay.
• Employee discount.
• Financial savings and retirement resources.
• Support for physical and mental well-being.
• Leaves of absence and potential pay sources, subject to eligibility.
• Intermittent or reduced-schedule leave for certain medical or family care leaves.
• Paid time off (vacation or PTO), with availability and terms depending on work location, employment status, compensation status, and years of service.
• Certain roles may be eligible for incentive pay, subject to eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed