Samsung Home Theater Specialist

Best Buy•West Des Moines, IA
•Onsite

About The Position

As a Samsung Home Theater Expert, you’ll work in a retail store to demonstrate and sell home theater products, with an emphasis on the Samsung brand. Best Buy provides training to help you become an expert. You’ll explain complex technology in simple terms so customers can understand each product’s unique value. You’ll also share your Samsung product knowledge with other sales associates to help the team assist customers. The role involves maintaining knowledge of new Samsung technology, discussing performance and sales practices with vendor partners and market teams, keeping the department organized and ready for customers, and supporting sales strategies and financial performance goals.

Requirements

  • Must be at least 18 years old.
  • At least 1 year of experience in sales, customer service, or related fields.
  • Ability to work successfully as part of a team.
  • Ability to work a flexible schedule inclusive of holidays, nights, and weekends.

Nice To Haves

  • Prior experience serving as a specialist in premium, luxury, or complex technology solutions.
  • At least 1 year of experience working with consumer electronics.

Responsibilities

  • Maintain a high level of product knowledge about new Samsung technology.
  • Debrief with vendor partners and market teams about performance, promotions, and sales best practices.
  • Ensure the department remains organized and ready to serve customers.
  • Support sales strategies to achieve operating results, growth objectives, and overall financial performance goals.
  • Demonstrate and sell home theater products, emphasizing the Samsung brand.
  • Explain complex technology in simple terms to help customers understand each product’s unique value.
  • Share Samsung product knowledge with other sales associates.

Benefits

  • Competitive pay.
  • Employee discount.
  • Financial savings and retirement resources.
  • Support for physical and mental well-being.
  • Leaves of absence and potential pay sources, subject to eligibility.
  • Paid time off for eligible full-time and part-time employees, based on factors including work location, employment status, salary or hourly status, and years of continued or bridged service.
  • Certain roles may be eligible for incentive pay.
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