Sampling and Fulfillment Manager

Perennials & Sutherland • Dallas, TX

11h • Onsite

About The Position

Perennials and Sutherland, LLC is a highly respected luxury home furnishings company with a rich history of collaborating with top designers. The company is seeking a Sampling & Fulfillment Manager for its Dallas location. This role involves managing the sampling production process, ensuring efficient operations, and maintaining high-quality standards. The company culture emphasizes creativity, design, art, and a passion for making life more beautiful, fostering a collaborative and supportive environment for its employees.

Requirements

• 3-5 years in a position of departmental leadership (ideally in a Pick and Pack operation).
• Bi-Lingual (English/Spanish) communication required.
• Solid computer skills including Microsoft Office Suite, ERP or CRM.
• Strong project management and analytical skills.

Nice To Haves

• Knowledge of Demand Planning or Inventory Management experience preferred.
• College Degree (BA/BS) Preferred
• Travel to Perennials Textiles Mexico (PTM) approximately 1 – 2 times per year

Responsibilities

• Manage the Dallas-based Sample and Fulfillment Team and oversee day-to-day operations to ensure work is completed efficiently and on schedule.
• Oversee the positions at the fabric mill in Mexico that are connected to the sampling production process in Dallas.
• Ensure projects are completed on time and department priorities and deadlines are consistently met.
• Monitor fulfillment cycle times and ensure the team meets established KPIs and service expectations.
• Maintain quality standards throughout the sample fulfillment process and address issues as they arise.
• Monitor and replenish supplies needed to maintain appropriate fulfillment inventory levels.
• Coordinate the receiving, organization, and storage of all sample products received from the Mexico facility.
• Coordinate seasonal distribution of new product samples and materials to showrooms and Sales Representatives.
• Conduct a bi-weekly review of trim product inventory and place purchase orders as needed to maintain appropriate stock levels.
• Use the ERP system (Navision) effectively to support departmental goals, manage inventory, and help control costs.
• Oversee daily adjustments to sampling inventory to maintain accuracy.
• Develop, track, and report departmental metrics to measure performance, identify opportunities for improvement, and support continuous improvement efforts.
• Promote a safe work environment and ensure team members follow company safety requirements, policies, and procedures.

Benefits

• Paid Time off of 15 days per year, accrued bi-weekly
• Eight Sick Days Per Year (or state-defined plans)
• 10 Paid Holidays
• Medical, Dental and Vision Insurance, including HDHP with HAS
• 401k Retirement Plan with Bi-Weekly Company Match
• Paid Parental Leave
• Company Paid Life Insurance and Long-term Disability Insurance
• Voluntary Benefits of Short-term Disability, Supplemental Life/ADD, Critical Illness, Accident, Norton, Hospital Indemnity
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree