Sample Support Specialist - 2nd Shift
About The Position
The Sample Support Specialist interprets and enters client samples into the computer system, manages large client projects, maintains client files, delivers rush samples, and serves as an information contact when samples are received. The role requires efficient, detailed work with a high degree of quality. The position applies GMP/GLP where appropriate, promotes the company vision, follows standard operating procedures and safety procedures, and performs other duties as assigned. This is a full-time, second-shift position scheduled Tuesday through Saturday, 4:00 p.m. to 12:30 a.m. Training is scheduled Monday through Friday on first shift, 8:00 a.m. to 4:30 p.m.
Requirements
- High school diploma or equivalent.
- Ability to lift up to 50 pounds frequently.
- Computer skills, including data entry.
- Professional working proficiency in English, including the ability to read, write, and speak English.
- Authorization to work in the United States without restriction or sponsorship.
Nice To Haves
- At least one year of related laboratory experience.
- Ability to communicate effectively, orally and in writing.
- Strong organizational skills and attention to detail.
- Ability to work independently and as part of a team.
- Ability to stay productive during periods of high incoming sample volume.
- Ability to retain large amounts of information.
Responsibilities
- Interpret client analytical requirements and enter sample information into the computer system, keeping current with technical center requirements.
- Manage client projects and liaise between project managers and Sample Registration.
- Deliver rush samples to the appropriate technical centers.
- Maintain client files containing quotes, purchase orders, bottle orders, and incoming sample activity records.
- Handle incoming informational calls to the department.
- Read, understand, and follow standard operating procedures and safety precautions.
- Unpack sample kits and coolers received at the laboratory.
- Assist with training new and current employees within the department.
- Assist throughout the department as needed, including labeling samples and filing paperwork.
- Conduct activities safely and efficiently and perform other duties as assigned.
- Demonstrate regular attendance and punctuality.
Benefits
- Comprehensive medical coverage.
- Life and disability insurance.
- 401(k) with company match.
- Paid holidays.
- Paid time off.
- Dental and vision options.
- Career development support.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
