Sample Service Coordinator

Synergy Flavors•Wauconda, IL

5d•Onsite

About The Position

This position is responsible for compounding and shipping samples within the savory research and development (R&D) group utilizing various pieces of laboratory and pilot scale equipment. The role is highly collaborative and supports other groups within R&D, such as flavor creation and applications, as well as the sales team, by ensuring our customers receive the highest quality samples, quickly.

Requirements

HS Diploma/GED Required
Ability to work in a fast-paced environment, multi-task and perform under pressure while remaining flexible.
General knowledge of workplace safety and quality processes (GMP’s, Allergens) preferred
Acute attention to detail is required
Ability to use and read scales, accurate tare and recognize unit of measure requirements.
Ability to perform basic mathematics (i.e. multiply, divide, add, percentages, etc.)
Strong Interpersonal Skills with good communication skills to report any safety or quality issue to the Lead or Manager.
Ability to work overtime and lift up to 50 pounds when necessary.

Nice To Haves

Good computer skills, including Microsoft Excel, Word and Power Point, with RF scanner experience preferred

Responsibilities

Compound finished flavors which encompasses printing formulas, gathering raw materials, precise weighing and mixing, heating, reacting, spray drying, and/or vacuum drying.
Ship finished flavors and applications which encompasses determining hazard classification, sample weighing, sample labelling, sample packaging, package labelling, determination of most appropriate shipping option, and utilization of online shipping services such as FedEx.
Maintain raw material, finished flavor, and general laboratory supply inventory in an organized manner. Routinely review stock levels and determine what needs to be disposed of as well as what needs to be replenished.
Maintain laboratory and pilot plant in a clean and organized manner. Routinely complete cleaning and organization tasks and, if required, basic preventative maintenance.
Work with, and support, other members of R&D to prioritize laboratory and pilot plant equipment usage, ensuring project deadlines are met.
Routinely complete both physical and electronic paperwork documenting, amongst other things, batching records, equipment performance, hours worked, etc.
Perform all tasks with a strong safety mindset and, if observed, report any safety observations in accordance with internal policies and procedures.
Routinely communicate with members of the R&D and sales team to provide updates on status of projects.