Sample Coordinator (PrimeLine)

S&S Activewear LLCBridgeport, CT
Onsite

About The Position

The Sample Coordinator is responsible for maintaining sample inventory, picking, packing, and shipping sample orders. This role also involves working on tradeshows, special mailings, and supporting the sample team to achieve their goals. This position is part of the PRIME division, operating under the S&S Activewear parent company, and plays a key role in delivering specialized solutions while aligning with the broader mission and values of S&S Activewear.

Requirements

  • Excellent communication skills, both verbal and written to ensure clarity.
  • Ability to follow direction
  • Organizational skills
  • Flexible to change, positive attitude, willing to learn and grow
  • Basic math skills, ability to count, add, and subtract quickly and accurately.
  • Keyboarding skills – accuracy is important
  • PC knowledge MS office, Teams, Made4Net, Tech ship, Net Suite, ability to adjust and learn
  • Operate pallet mover
  • Lift and carry up to 50 lbs. on occasion
  • Ability to work independently, self motivated, and with a team
  • High School diploma or equivalent

Nice To Haves

  • English a must, Bi-lingual Spanish a plus.
  • FedEx, UPS, USPS, Hazmat, and international shipping a plus

Responsibilities

  • Work with MS Office, Net Suite and Made4Net, Tech ship to complete tasks.
  • Follow instructions associated with sample orders such as ship dates, special requests, and compliances like Hazardous materials.
  • Confirm the quality, imprint, and packaging of product is met when they arrive and prior to shipping.
  • Prepare kits for mailings and shows.
  • Choose the appropriate packing for shipments.
  • Ship domestic, international, hazardous Material through Tech ship, UPS, FedEx, USPS and others as necessary.
  • Prepare skids for shipment.
  • Answer inquiries regarding product, order status, tracking information, sample policy, events, and shows.
  • Troubleshoot issues and customer complaints as they arise and work to resolve them.
  • Communicate issues with inventory, packing, shipping, mailings, and shows.
  • Maintain adequate Inventory, packing and shipping materials.
  • Maintain a neat and organized work area.
  • Additional responsibilities as assigned by management.
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