Sample Management Supervisor, 1st Shift
About The Position
The Sample Management Supervisor oversees the quality and productivity of daily operations at the Global Central Laboratory in Covington, Kentucky. The role works with internal departments to identify process and efficiency improvements, trains and schedules operations personnel, prepares process documents, and provides management backup when needed. The supervisor also performs or delegates activities necessary to meet sample management deliverables. This is a fully onsite position. The schedule is Tuesday through Saturday, 8:00 a.m. to 4:30 p.m. Eastern Time. Applicants must be legally authorized to work in the United States without sponsorship and must pass a comprehensive background check, including drug screening. Relocation assistance is not provided. Work may take place in an office, laboratory, or clinical environment, with exposure to electrical equipment and biological fluids that may carry infectious organisms. Rare exposures may include skin and lung irritants, radiation, toxic materials, hazardous waste, and fluctuating or extreme temperatures. Protective eyewear, garments, and gloves may be required. The role occasionally involves driving to site or client locations and travel within the United States.
Requirements
- Previous experience providing the knowledge, skills, and abilities to perform the job, comparable to 0 to 5 years.
- High school/secondary school diploma or equivalent and a relevant formal academic or vocational qualification.
- At least 1 year of leadership responsibility.
- Good organizational skills, adaptability to changing priorities, and ability to manage multiple assignments with challenging or conflicting deadlines.
- Strong written, oral, and presentation skills.
- Competence with computers and enterprise applications.
- Critical-thinking skills to support quality decision-making.
- Demonstrated compliance with procedures and policies.
- Demonstrated leadership abilities.
- Ability to work in a collaborative team environment.
- Legal authorization to work in the United States without sponsorship.
- Ability to pass a comprehensive background check, including drug screening.
Responsibilities
- Create work schedules and assignments; ensure policies and procedures are accurate; train staff and assess competence; and participate in hiring, corrective action, evaluations, and career progression.
- Oversee sample accessioning, routing, storage, shipment, de-identification, relabeling, discard, destruction, and aliquoting.
- Review and recommend process improvements and efficiency gains.
- Recommend IT enhancements; author, review, and implement procedural documents; and define and monitor quality and productivity metrics.
- Serve as a backup for management when needed and perform additional activities to support business needs.
- Ensure contracted maintenance and qualification of environmentally controlled units (ECUs) or specimen preparation and storage equipment are performed.
- Monitor ECU trending reports to prevent equipment failure and ensure appropriate call response processes and teams are in place for after-hours ECU failures.
- Investigate and resolve problems with samples, shipments, and in-process deviation reports/CAPA.
- Participate in audits and general capabilities department tours.
- Respond to environmental unit alarms and participate in on-call responsibilities.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
