Sample Logistics Technician
About The Position
This position is responsible for sample receipt, preparation of supplies, and shipping related duties for all clients in support of the Sample Logistics Team. It also includes administrative functions. The role requires greeting clients, receiving and organizing external client samples, and ensuring timely and accurate entry into LIMS. The technician will also prepare bottle orders, provide support to the Sample Log In team, and monitor equipment temperatures. Adherence to quality systems, SOPs, and safety policies is mandatory. The role involves proactive client satisfaction management and escalating issues as needed.
Requirements
- High School Diploma
- Ability to lift up to 40 lbs
- Excellent attention to detail
- Strong communication skills (both written and verbal).
- Strong computer skills (Microsoft Word, Excel, Outlook etc.)
- Ability to work independently as well as engage others when required in escalation of concerns to meet the client needs or to best manage client disappointments
- Energetic and keen with a positive attitude who thrives in a fast-paced environment where multi-tasking, prioritizing and adapting to changes are required
Nice To Haves
- Experience in a laboratory environment is considered an asset.
Responsibilities
- Greet all clients in a friendly, positive manner
- Receive all external client samples
- Unpack samples and organize them according to analytical requirements
- Ensure client samples are entered into LIMS and approved in a timely manner according to sample holding time, test code, due date, and / or received date
- Ensure all required samples are redirected as required
- Prepare bottle orders requests and coordinate delivery of bottle orders
- Provide support to the Sample Log In team
- Ensure accuracy of results and data entry
- Recognize routine and non-routine problems and escalate to the Supervisor
- Ensure supply inventories are maintained
- Proactively ensure overall satisfaction of regional client base including communication to project management and supervisor as appropriate
- Monitor/Calibrate the temperatures of fridges, thermometers and temperature guns
- Adhere to Bureau Veritas’ quality systems QA/QC, SOPs and external accreditation requirements.
- Adhere to Bureau Veritas’ safety policies.
- All other responsibilities as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
