Sample Coordinator

BARENTZ NORTH AMERICA LLC•North Kingstown, RI

7h•Hybrid

About The Position

The Sample Coordinator is responsible for receiving, inventorying, and shipping product samples out of the designated vertical location of Barentz. The role involves ensuring that all samples received by Barentz are properly labeled with corresponding documentation. Samples must be stored and shipped in an organized manner that meets both customer delivery standards as well as regulatory and quality requirements.

Requirements

Bachelor’s degree in business or relevant field, is preferred
Minimum of 1-3 years of experience in customer service or administrative support is ideal
Attention to detail and organization
Willingness to learn and suggest/implement improvements to the overall system
Computer skills using Microsoft Office (Outlook, Word, Excel) as well as Adobe Writer
WMS experience as well as Transportation of Dangerous Goods training required
Self-motivated, high energy, and engaging level of enthusiasm and positive outlook
Effective written and verbal communication skills and the ability to adapt communication style to the audience as needed
Software knowledge of Microsoft Office including Outlook, Word, Excel, PowerPoint, Teams, as well as Adobe Writer
Act legally and ethically in all professional relationships in adherence with Barentz’ values and fundamentals

Responsibilities

Order, track and receive samples at Barentz' vertical location
Ensure samples are labeled within compliance and contain necessary documentation (Safety Data Sheets, CofAs, Specifications, etc.)
Store documents on file for orders and future internal reference
Organize and store samples by product division and ensure adequate segregation between incompatible materials. For example, industrial chemicals are kept separate from food chemicals
Record all distribution transactions in Excel for tracking and information purposes
Ship samples along with appropriate documentation to customers as requested, following transportation regulatory requirements as applicable. Record all details, including costs, in the Excel sample spreadsheets
Notify sales representatives of back-ordered samples and provide updates on their expected ship dates
Monitor sample expiry dates as well as aged inventory
Coordinate with product divisions with regards to the handling of obsolete samples
Attend periodic training sessions as it relates to the proper handling and shipping of chemical samples
Order sample supplies (office and lab supplies too) as needed (boxes, tape, jars, etc.) and track costs
Periodically provide information to Accounting as it relates to sample expenditures
Support the marketing department as it relates to samples
Provide information to our Customs broker when needed (for example HS codes)
Provide information to Product Coordinators and Managers as requested (such as sample inventory, what was shipped of a specific product or what a customer has received)
Receive and ship out products for testing (from customers to suppliers (such as product re-testing, matching)
Assist in shipping out training material to Sales Reps (sample kits for supplier training)
Support and lead by example, Barentz’ culture, strategies, pillars, and fundamentals
Participate in ongoing personal development opportunities
Perform other duties as requested