Sample Coordinator I

Benelux•Buffalo, NY

About The Position

The Sample Coordinator I provides administrative support to the HBHF department and internal and external clients. The position handles samples sent to internal or external subcontracted testing laboratories and provides internal support to Operations, with the goal of meeting or exceeding client expectations. The role also supports departmental processes, projects, and initiatives while following company quality, health, safety, security, and environmental policies and applicable management systems.

Requirements

High school diploma.
Two years of related experience.
Strong organizational and time-management skills.
Strong written, verbal, and interpersonal communication skills.
Ability to prioritize individual workload to meet deadlines.
Knowledge of general office equipment.
Proficiency in MS Office and Lotus Notes.
Strong attention to detail.
High dependability.
Ability to work in a support role within a team and independently.
Problem-solving skills.
Process-improvement skills.
Individual and team work ethic.
Ability to conduct duties in accordance with applicable OSHA requirements.

Responsibilities

Send samples to subcontracted laboratories for testing.
Track submissions to subcontracted laboratories and follow up as needed to meet turnaround times.
Print applicable datasheets.
Work with laboratories and Customer Service Specialists to identify and resolve concerns or problems.
Order national brands for testing when needed.
Maintain organized sample racks for samples currently in testing and historic national brands.
Maintain procedures directly or indirectly pertinent to the department.
Provide feedback to the department manager about departmental systems and processes and recommend improvements.
Assist with departmental projects and issues as directed by management.
Assist the manager with requests and department initiatives.
Assist with functions requested by or related to internal clients.
Participate in department meetings.
Follow Bureau Veritas Consumer Products Services, Inc. Quality, Health, Safety, Security and Environmental policies and procedures.
Comply with company management systems in accordance with ISO 17025, ISO 9001, ISO 14001, and ISO 45001.
Perform other duties as assigned by a Supervisor or Manager.
Conduct duties and responsibilities in accordance with applicable OSHA requirements.