Sample Control Technician (Client Service Focus) , Eurofins Environment Testing - Stafford, TX

Eurofins USA Environment Testing•Stafford, TX

4d•Onsite

About The Position

Eurofins Environment Testing South Central is seeking a Sample Control Technician in Stafford, Texas. The role primarily focuses on front-desk and customer service responsibilities, while also assisting the sample receiving department. The technician supports clients and helps manage the receipt, processing, storage, distribution, and logging of samples, following strict safety and quality-control procedures.

Requirements

High school diploma or GED.
Customer service experience.
Good oral and written English-language skills, including the ability to read, write, and speak English at a professional working proficiency.
Ability to work under pressure.
Ability to move around and to stand and sit for long periods.
Ability to squat and lift containers weighing up to 50 pounds.
Authorization to work indefinitely in the United States without restriction or sponsorship.

Responsibilities

Answer phone calls, greet visitors, and provide professional assistance to clients.
Greet walk-in clients, help clients choose testing methods and complete chains of custody (COCs), take credit-card payments, and provide other client support as needed.
Assist with overseeing shipping, receiving, storing, distributing, and logging samples.
Prepare samples for processing.
Accept and sign for deliveries and assist with unloading shipments from delivery trucks.
Use dollies, forklifts, and other moving equipment to transport shipments from the loading dock and around the sample receiving area.
Open coolers and inspect shipment contents.
Check documentation to ensure all samples are accounted for.
Distribute samples to the appropriate departments.
Follow safety and quality-control procedures.
Store, restock, and shelve samples as necessary.
Keep the work area clean and organized.
Enter records into the LIMS system.