Sample Control Technician (Client Service Focus) , Eurofins Environment Testing - Stafford, TX

Eurofins•Stafford, TX

12h

About The Position

Eurofins Environment Testing South Central is seeking a Sample Control Technician in Stafford, Texas. The role primarily focuses on front-desk and customer service responsibilities, while also assisting the sample receiving department. The technician supports clients and helps manage the shipping, receiving, storage, distribution, processing, and logging of samples, following established safety and quality-control procedures.

Requirements

High school diploma or GED.
Customer service experience.
Good oral and written English-language skills, including the ability to read, write, and speak English at a professional working proficiency.
Ability to work under pressure.
Ability to move around, stand and sit for extended periods, squat, and lift containers weighing up to 50 pounds.
Authorization to work indefinitely in the United States without restriction or sponsorship.

Responsibilities

Answer phone calls, greet visitors and walk-in clients, and provide professional assistance.
Help clients choose testing methods, complete chains of custody (COCs), make credit-card payments, and obtain other support as needed.
Assist with overseeing the shipping, receiving, storing, distributing, and logging of samples.
Prepare samples for processing.
Accept and sign for deliveries, and assist with unloading shipments from delivery trucks.
Use dollies, forklifts, and other moving equipment to transport shipments from the loading dock and around the Sample Receiving area.
Open coolers, inspect shipment contents, and check documentation to ensure all samples are accounted for.
Distribute samples to the appropriate departments.
Follow safety and quality-control procedures.
Store, restock, and shelve samples as necessary.
Keep the work area clean and organized.
Enter records in the LIMS system.