SAM Specialist - SAM Administration & Reporting

Scotiabank • Toronto, ON

1d • Onsite

About The Position

The SAM Specialist – SAM Administration & Reporting is accountable for the configuration, integrity, and usability of the SAM platform, ensuring normalized, well‑modeled, and reportable software data that enables compliance, operational decision‑making, and executive reporting. In this role, you will ensure the SAM platform is configured, governed, and operating effectively, maintain high levels of data normalization, modeling accuracy, and completeness, and maintain model configuration that supports downstream SAM processes such as license reconciliation and unauthorized software management. You will also provide trusted reporting and insights to operational, business, and executive stakeholders and support audit readiness through consistent and defensible SAM data structures.

Requirements

• Hands‑on experience administering ServiceNow SAM Pro or equivalent SAM platforms
• Strong understanding of software normalization, modeling, and reconciliation concepts
• Experience supporting reporting, audits, and data governance

Responsibilities

• Configuring and maintaining ServiceNow SAM Pro tooling and integrations
• Managing normalization rules to achieve defined target thresholds
• Establishing and maintaining SAM data models and table relationships
• Creating and maintaining software models based on licensing, Enterprise Architecture and other software lifecycle and inventory related requirements
• Mapping discovery models to software models to support reconciliations and controls
• Monitoring data health and coordinating remediation of discovery or feed issues

Benefits

• Diversity, Equity, Inclusion & Allyship
• Accessibility and Workplace Accommodations
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance
• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one
• Community Engagement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed