Salon Receptionist - Paid Training

SUGARED + BRONZEDNew York, NY
Onsite

About The Position

The company believes that exceptional client experiences stem from passionate, well-trained team members who genuinely endorse the products and services they offer. They are committed to internal promotion, with Receptionists often being the first in line for advancement opportunities as new roles become available in existing stores and during expansion. Employees have the flexibility to choose between part-time or full-time positions, with a consistent schedule posted weeks in advance. Salon Receptionists are crucial in creating an outstanding client experience, ensuring every interaction, from arrival to departure, is welcoming, smooth, and seamless. Key duties include checking clients in and out, scheduling appointments, maintaining salon cleanliness, and managing phone calls and text messages. The work environment fosters a supportive, close-knit team focused on delivering the best client experience.

Requirements

  • Customer service experience.
  • Excellent verbal and written communication skills.
  • Strong attention to detail and a positive attitude.
  • Ability to multitask and adapt in a fast paced environment.

Responsibilities

  • Greet, check in, and check out clients with our appointment booking system.
  • Learn and maintain strong knowledge of services, memberships, and products.
  • Maintain front of house organization and cleanliness, including the lobby and product shelves.
  • Support back of house upkeep, including laundry, disposables, and maintaining a clean work environment.
  • Answer client questions about appointments, and before and after service care.
  • Respond to client emails and text messages regarding appointments and services.

Benefits

  • Consistent scheduling with 7-hour shifts (Part-Time and Full-Time available).
  • Competitive hourly pay.
  • Growth opportunities, including a path to become an Airbrush Technician with additional earning potential through gratuity and commission on product and membership sales.
  • Complementary sugaring and tanning services plus discounts on our product line.
  • 401(k) Matching.
  • Healthcare is offered to full-time employees who work a minimum of 130 hours per month.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

11-50 employees

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