Salesperson
About The Position
The Salesperson is an entry-level sales position that supports the DIY business and helps achieve sales and service objectives. The role requires good knowledge of store systems, basic automotive systems and parts, and the ability to source parts from stores, hubs, PDQ, and external suppliers. It also requires in-depth knowledge of store inventory and maintenance processes. The position may be part-time or full-time; fleet safety certification is preferred. Salespeople provide sales and service to DIY customers in person and by phone, support store sales goals, provide services such as battery installation and testing and wiper installation, maintain store product and operational standards, and handle inventory activities. Additional duties include keeping the store clean, stocking, and delivering parts to customers as needed.
Requirements
- 2–3 years of successful sales experience in a diverse retail environment, providing superior customer experiences.
- Speak and write English and communicate effectively to build strong relationships with customers, peers, and management.
- Read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
- Use basic math accurately, including addition, subtraction, multiplication, and division with whole numbers, common fractions, and decimals.
- Work an assortment of days, evenings, and weekends as needed.
- Basic driving and navigation ability.
- Ability to use a delivery board system.
- Ability to locate and stock parts.
- Safety knowledge and skills.
- Ability to operate inventory systems and store equipment.
- Parts and automotive system knowledge and skills.
- Ability to operate POS and parts lookup systems.
- Ability to use testing and diagnostic equipment for DIY services.
- Meet the physical demands of the job, including walking or standing; talking and hearing; using hands and fingers; reaching; climbing or balancing; stooping, kneeling, crouching, or crawling; and frequently lifting or moving up to 50 pounds and occasionally up to 100 pounds.
Nice To Haves
- Fleet safety certification.
- Spanish language skills.
Responsibilities
- Provide an excellent selling experience for DIY customers visiting the store or calling by phone.
- Achieve personal sales goals and help the store achieve its sales goals.
- Provide DIY services, including battery installation and testing and wiper installation.
- Maintain store product and operational standards.
- Handle inventory processes, including truck put-away, shoot-outs, cycle counts, and back stock.
- Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
- Perform general stocking, including truck stocking and back stock.
- Safely deliver parts to customers as needed.
Benefits
- Comprehensive health and wellness benefits program for team members and their families.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
