Salesperson

CITY ENTERPRISES LLC•Ridgeland, MS

11d

About The Position

The Salesperson serves as a trusted guide for customers exploring vehicles online and in person, helping match vehicle options to their daily lifestyle needs. The role emphasizes honest, relationship-based sales rather than high-pressure tactics, and uses digital tools to support the customer experience. Salespeople create short-form vehicle videos, follow up using SMS and CRM tools, and make vehicle delivery a memorable customer event. The position is suited to a self-motivated, customer-focused person with strong listening and communication skills and an interest in learning. Previous automotive sales experience is not required. The role requires customer relations experience, a high school diploma or GED, eligibility for a sales license, a valid driver's license, and a clean motor vehicle record. The position is based at COJ Main in Ridgeland, Mississippi, is full-time, and has a day shift.

Requirements

High school diploma or GED.
Customer relations experience.
Must be able to qualify for a sales license.
Valid driver's license and clean motor vehicle record; the role includes driving demonstration vehicles, including test drives.
Exceptional knowledge of automotive makes, models, and features.
Professional appearance.
Basic computer skills.
Strong listening and communication skills, including the ability to quickly identify customer needs.
Self-motivation, accountability, conscientiousness, achievement orientation, and resilience.
Business acumen focused on repeat customers and referrals.
Ability to use independent judgment within accepted practices and make recommendations affecting policies, procedures, and practices.
Ability to handle sensitive, complex, and/or confidential information.

Nice To Haves

Comfort creating quick vehicle walkaround videos or using social media to highlight vehicle features.
Interest in helping customers understand transparent pricing and electric or hybrid vehicle technology.
Desire to build a personal brand within the dealership network.

Responsibilities

Guide customers through online and in-person vehicle exploration and match vehicles to their lifestyle needs.
Create authentic short-form video content and follow up transparently using SMS and CRM tools.
Make vehicle delivery days memorable for customers.
Use product knowledge and follow company standards and customer expectations to support sales efficiency.
Stay informed about incoming inventory, vehicle features, and accessories, and explain their benefits to customers.
Understand vehicle equity and values and explain depreciation to customers.
Build and maintain customer relationships, contribute to team efforts, and follow up with customers.
Follow company safety policies and procedures and immediately report accidents to a manager or supervisor.
Set personal income goals consistent with dealership productivity standards and develop strategies to meet them.
Identify customer needs, clarify inquiries or complaints, and ensure customer needs are documented and addressed.
Use judgment to address problems and needs within company policies, and refer policy exceptions to a supervisor.